Customer Service Assistant

3 weeks ago


Manchester, United Kingdom PropCall Full time

**Job Role**: Customer Service & Property Assistant

**Contract Type**: Part Time

**Days/Hours**:Tuesdays & Thursdays: 17:00-22:00 + 1 weekend day: 8 hour shift (16 hours per week).

**Salary**: £10.00 per hour

**Company Overview**:
PropCall are a specialist call handling service for the property management industry. We provide telephone answering services for small and medium-sized enterprises in the property sector, handling calls on their behalf.

**Key Responsibilities**:

- Handling PropCall’s out-of-hours calls.
- Triaging caller requests using standardised guidelines.
- Administering the accurate and informative recording and processing of calls.
- Providing a high level of customer service to all out of hours calls.
- Organisation of contractors.
- Administration of the online maintenance system.

**Preferred Skills & Education**:

- Experience within the customer service industry.

**Personality & Characteristics**:

- Excellent communication skills, both verbal and written.
- Customer focussed attitude.
- Friendly and polite.

**Job Type**: Part-time

**Salary**: £10.00 per hour

**Benefits**:

- Casual dress
- Company events

Work Location: In person



  • Manchester, United Kingdom Customer Service Apprenticeship - CareerMakers Full time

    **Level 2 Customer Service Practitioner Apprenticeship** **CareerMakers Recruitment** (M4 1LE) are seeking a highly motivated and customer - focused **Customer Service Practitioner** to join their team as an apprentice. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products...


  • Manchester, United Kingdom Fusion Smiths Full time

    **Customer Service Assistant** **Location: Manchester, UK** Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity for you to join our client’s team as a Customer Service Assistant at their Manchester location! **Role...


  • Manchester, United Kingdom Fusion Smiths Full time

    **Customer Service Assistant** **Location: Manchester, UK** Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity for you to join our client’s team as a Customer Service Assistant at their Manchester location! **About Our...


  • Manchester, United Kingdom Channel Partners Limited Full time

    We are looking for a dedicated and enthusiastic Customer Service Assistant to join our team and support our customers. As a Customer Service Assistant, you will assist our customers with their inquiries, orders, and concerns, ensuring they receive outstanding service. **Duties**: - Accurately and efficiently perform data entry tasks - Exhibit exceptional...


  • Manchester, United Kingdom Channel Centre Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Assistant. As a Customer Service Assistant, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. **Duties**: - Communicate with customers via various face to ace channels to address inquiries,...


  • Manchester, United Kingdom Simon Charles Auctioneers & Valuers Full time

    **Customer Service Assistant** Simon Charles Auctioneers & Valuers, one of the UK’s largest auctioneers selling over 10,000 homeware & electrical lots every week. We are seeking a Customer Service Assistant to assist with resolving customer queries at our Head Office in Bredbury. **The Role** - Assigning query tickets to specific departments - Liaising...


  • Manchester, United Kingdom Swift Resourcing Full time

    **Customer Service Assistant in Manchester** **Full Time Only | On-site Role** Are you an outgoing individual with a passion for engaging with the public? Do you thrive in a team-oriented environment and aspire to progress in your career? If so, we have an exciting opportunity for you! **About the Role**: As a Customer Service Assistant based in...


  • Manchester, United Kingdom Swift Resourcing Full time

    **Customer Service Assistant** **Manchester** **Full Time Only | On-site Role** Are you an outgoing individual with a passion for engaging with the public? Do you thrive in a team-oriented environment and aspire to progress in your career? If so, we have an exciting opportunity for you! **About the Role**: As a Customer Service Assistant based in...


  • Manchester, United Kingdom IP Exchange Limited Full time

    As Customer Service Assistant you will be the first point of call for everyone contacting IP Exchange Ltd. You must be able to communicate well with people and be able to operate in a busy office environment. - Create a positive first impression and experience for all who contact our organisation. Greeting callers in a pleasant manner and provide clear and...


  • Manchester, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant **Location**:Salford, M5 3AW **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group **MUST BE 18+** We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...


  • Manchester, United Kingdom CSP GROUP LTD Full time

    We are seeking a Customer Service Assistant to join our team. As a Customer Service Assistant, you will be the first point of contact for customers, providing exceptional service and resolving inquiries. **Duties**: - Provide information about products and services - Resolve customer complaints in a professional manner - Up sell products and services to...


  • Manchester, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Worsley, M28 2RZ **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express Transport Required We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...


  • Manchester, United Kingdom Storm Evolve Full time

    This is not just about marketing; the company is creating meaningful connections between brands and audiences. Our innovative strategies and creative campaigns set them apart as a dynamic force in the industry. As they expand their reach, they're seeking dedicated Customer Service Assistants with a passion for marketing to join the team in Bristol. Role...


  • Manchester, United Kingdom Kaizen Full time

    Kaizen are now on the lookout for Customer Service Assistants to join their friendly Manchester team. Have you recently finished studies and you’re unsure what to do next? Are you looking to build your CV and gain some extra skills that will really enhance your career aspects? Kaizen is the place for you! You’re confident and thrive when working with...


  • Manchester, United Kingdom Kaizen Full time

    Kaizen are now on the lookout for Customer Service Assistants to join their friendly Manchester team. Have you recently finished studies and you’re unsure what to do next? Are you looking to build your CV and gain some extra skills that will really enhance your career aspects? Kaizen is the place for you! You’re confident and thrive when working with...


  • Manchester, United Kingdom Metahire LTD Full time

    **Customer Service Assistant** **Full Time Position Only** **Manchester** We have an opportunity for a Customer Service Assistant to join our established, award-winning SME in Manchester. We're looking for a highly skilled customer service assistant to join our team, where you’ll be involved in interacting face-to-face with customers in a friendly,...


  • Manchester, United Kingdom PLOOMS LTD Full time

    We are seeking a Customer Service Assistant to join our team in providing exceptional service to our diverse customer base. As a Customer Service Assistant, you will be a key point of contact for our customers. You will provide exceptional service by addressing inquiries, resolving issues, and ensuring overall customer satisfaction. **Responsibilities**: -...


  • Manchester, United Kingdom PLOOMS LTD Full time

    We are currently seeking a Customer Service Assistant to join our team. As a Customer Service Assistant, you will play a crucial role in ensuring our customers have a positive experience. You will handle customer inquiries, provide information about our products and services, and resolve any issues that arise. **Duties**: - Analyse customer inquiries to...


  • Manchester, United Kingdom Kaizen Full time

    Kaizen are now on the lookout for Customer Service Assistants to join their friendly Manchester team. Have you recently finished studies and you’re unsure what to do next? Are you looking to build your CV and gain some extra skills that will really enhance your career aspects? Kaizen is the place for you! You’re confident and thrive when working with...


  • Manchester, United Kingdom THE KAY GROUP - Irlam Gateway Service Station, Manchester Full time

    Customer Service Assistant 32 hours per week, 4 x 8 hour shifts, 7am-3pm and 3pm-11pm. Hours are a mix of shifts over a 7 day week. As Industry award winners for customer service, design and innovation, at the Kay Group we recognise the importance of our staff and customers alike. We want you to enjoy your work and share our passion for providing a first...