![PLOOMS LTD](https://media.trabajo.org/img/noimg.jpg)
Customer Service Assistant
4 weeks ago
We are seeking a Customer Service Assistant to join our team in providing exceptional service to our diverse customer base. As a Customer Service Assistant, you will be a key point of contact for our customers. You will provide exceptional service by addressing inquiries, resolving issues, and ensuring overall customer satisfaction.
**Responsibilities**:
- Analyse customer inquiries and provide appropriate solutions
- Demonstrate excellent phone etiquette at all times
- Up sell products or services to customers when appropriate
**Qualifications**:
- Strong communication and interpersonal skills
- Knowledge of phone etiquette best practices
- Positive attitude and a genuine desire to help customers.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Pay: From £24,696.18 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
- Transport links
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 25/06/2024
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