Weekend Customer Services Representative
4 months ago
**Weekend Customer Service Representative - AirBnB**
**Location**:Our HQ at Hesdin Estate, Chapmanslade (office based, no remote working)
**Job Type**:Part-Time (Weekends) 9am-2pm Saturday and Sunday
We're on the hunt for a proactive and enthusiastic Weekend Customer Services Associate to join our crew. If you love chatting with people, have a knack for solving problems and enjoy a mix of tasks, this role is your perfect fit
**Responsibilities**:
- Guest Interaction: Be the friendly face (or voice) that answers guest queries and requests.
and accurately.
- Troubleshooting: Spot and fix any issues to keep the good times rolling for our guests.
- Facilities Checks: Keep an eye on our guest facilities - make sure everything’s just right.
- Feed and pamper our adorable estate animals - they’ll love you for it
**Requirements**:
- A go-getter attitude with the ability to work solo.
- A friendly, positive, and approachable personality.
- A knack for solving problems proactively.
**Why You'll Love Working Here**:
- Fun and friendly team dedicated to creating amazing guest experiences.
- Make a positive impact on guests’ stays and help create magical memories
- Gain hands-on experience in various aspects of hospitality and guest services.
- Soak up the beauty of Hesdin Estate while you work.
- Staff parties and family swim sessions
- Staff discount and referral programmes
- Paid holiday
**Ready to Join Us?**
If you’re excited about making a difference and thrive in a supportive, dynamic environment, we can’t wait to meet you Drop us a whatsapp, don’t worry we won’t ask for a CV and long cover letter. We’re here for a chat, Whatsapp us 07985141732
**Job Type**: Part-time
Pay: £12.00 per hour
Expected hours: 10 per week
**Benefits**:
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- Weekends only
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: customer service representative
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