E-commerce Coordinator
6 months ago
JOB TITLE**:E-commerce Coordinator**
LOCATION: London, United Kingdom
JOB TYPE: Full-time, Permanent
REPORTING TO: Operations Manager
**About BAPE**
BAPE is a leading premium streetwear brand that offers iconic designs and original patterns such as "BAPE® CAMO", "BAPE STA", "SHARK HOODIE" and "BABY MILO®". In its global expansion, BAPE now has presence worldwide in the US, UK, China and various Asian countries. Best-known for its unique collaborations, it is highly supported by a wide range of fashionistas.
**Job Overview**
At BAPE, we believe in creating a culture of respect and inclusion. It is hugely important to our organization that team members actively support one another as we are all working towards a common goal, which is to deliver exceptional customer service and provide a delightful shopping experience. In contribution to the business’ growth and success, you will be given the opportunity to work cross-functionally and engage in ad-hoc projects on some occasions. We value creative, collaborative work ethic whilst maintaining a high level of professionalism and conduct.
- On a daily, weekly and monthly basis monitor and analyse sales, creating relevant reports to illustrate and support actions to optimise trade, proposing solutions to management team to boost poor sellers/optimise bestsellers to increase conversion rate.
- Analyse online reports, customer engagement and site conversion to understand the sales curve and report findings to drive growth
- Identifying opportunities to further maximize online sales and profitability
- Create NPD trackers for all new launches, updating twice weekly for all relevant markets. Feedback any key findings to management, providing actionable recommendations
- Work closely with the team, monitoring stock deliveries and ensuring a timely launch and update of products.
- Ensure all relevant products are displayed correctly and in-line with brand expectations and guidelines.
- Oversee and manage all eCommerce and website imagery.
- Work closely with management to align the topics for newsletter/EDM and assist with the development and ensure the newsletter published on schedule
- Provide suggestions to management to drive traffic to our site to increase sales and keep monitoring the performance
- Review and provide competitor analysis report and provide to new e-commerce trend
- Optimise the customer experience/journey by reviewing the content and layout across the site.
**Requirements**:
- Minimum 2 years experience in an E-commerce/Marketplace role, ideally within an international retail environment.
- Strong PC Skills - Advanced Excel, Word, PowerPoint
- Analytically minded
- Confident using Shopify, Google Analytics, AdWords, Search Console and CMS/E-Commerce platforms
- Self-motivated, organised, and enthusiastic with a flexible attitude and approach to work as well as the ability to work on own initiative.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company events
- Company pension
- Employee discount
- Store discount
Schedule:
- Monday to Friday
**Education**:
- Bachelor's (preferred)
**Experience**:
- Digital marketing: 2 years (required)
Work Location: In person
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