Digital Learning Specialist

2 weeks ago

Chester, United Kingdom Hill Robinson Full time

Hill Robinson Elite Academy is a value proposition to our internal team as well as a commercial offering to our clients within the Superyacht and Luxury Estates industry. It offers a blended approach of in person and online training across multi-disciplined areas, with a key focus on hospitality, leadership, and management skills.

This role will be focusing on developing the online part of the business to integrate a blended approach for our clients, facilitated through a bespoke Learning Management System.

This is an exciting opportunity for someone who enjoys the hands on and strategic aspects of developing a digital learning strategy, while developing their personal skillset by participating and contributing to aspects of the Academy such as finance, business development, project management, collaboration with the wider Academy team to share ideas and innovations.

**Responsibilities**
To contribute to and implement a L&D digital strategy which is underpinned by the principles of blended learning to deliver a more flexible L&D delivery framework.

Lead fast-paced projects to scope, identify and implement creative and cost-effective digital learning solutions (such as e-learning, digital learning, social learning platforms, mobile learning and video learning)

Key accountabilities would include but not be limited to:

- Communicate openly and regularly with key stakeholders (preferred suppliers, internal teams) keeping all parties fully informed of changes, dependencies and ongoing projects
- Ensure we understand and meet the client brief
- Work as an integrated part of the team
- Identify areas where performance and efficiencies can be improved
- Openly sharing information and knowledge with others
- Understanding of the commercial element to ensure sustainable growth of our online learning solution
- Designing and curating digital learning and development content pathways for internal and external clients
- Provide regular updates on issues and changes to practices and procedures.
- Align and manage digital activities within the team; from internal resources, to our preferred suppliers, digital platform provider, implementation partners and digital learning designers ensuring we provide good direction, setting priorities and maintaining momentum
- Ensure professional digital programme content is created, tailored and delivered to meet the needs of our clients
- Work alongside the Head of Elite Academy to align the budget, scope of works and timeframes and ensure variances are justified and reported within the digital space
- Influence and implement the digital agenda for Hill Robinson, clients (potential and existing) and editorial oversight of our approach to learning design, assuming a hands-on role to complete digital learning projects.
- Review existing resources and have the creative freedom to advise and define the most suitable methods and approaches to instructional design using digital learning methods to develop our Learning Management System
- Manage an outsourced supply chain

In addition, you will:

- Design learning resources and materials that reflect an understanding of the diversity of needs and learner preferences
- Design, implement and evaluate proof of concept/pilot to test digital learning solutions through conducting regular testing and gathering user feedback
- Work collaboratively with the L&D and business leads to produce high quality business outcomes
- Prepare and present executive level reports as required
- Ensure the commercial viability of the digital offering

**Experience and skills required**
**You will have**:

- Experience working with Learning Management Systems and L&D software/digital platforms such as Articulate and Cornerstone
- Previous experience in a similar role and/or environment, ideally in a service-related environment
- Experience in overseeing digital training, development, and organisational support within a global company
- Professional communication skills and understanding of the impact of all communication
- Experienced in Microsoft Office programmes
- Proven experience in design, curation, and management of digital and blended learning UX and tools
- Financially astute with commercial aptitude
- Demonstrable experience in digital/e-learning including scoping, developing and implementing effective solutions
- Experience in delivering projects to agreed SOW and timeframes
- Adobe skills and design of content is advantageous
- The ability to understand and create a simple, seamless experience for the client (from design to UX)

**Competencies**
- Work well under pressure often juggling an assortment of tasks and continually reassessing priorities
- Ability to identify opportunities and risks
- Energy, enthusiasm, and passion for creating innovative solutions
- Advanced skills in both written and verbal English with excellent communication and presentation skills
- Maintain the high standard expected at Hill Robinson and be an ambassador of the orga

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