Student Finance Administrator

1 month ago


London, United Kingdom Reed Business Support Full time

The main purpose of this role is to work within a team to provide excellent customer service to students and staff, with particular emphasis on the data input, administration and payment of Scholarship & Bursary funds for further and higher education students.

**Duties**:

- To provide information, advice and guidance to students regarding scholarships, bursaries and hardship funding
- To maintain accurate student records scholarships and bursaries, including inputting data student records system and the Student Loans Company Bursary Administration Service (BAS), and to run reports where required.
- To work closely with external stakeholders and colleagues, including Schools/Colleges, Finance, Academic Registry and Alumni to ensure the information provided to students on our website and promotional materials is accurate.
- To use effective spoken and written communication skills to deal tactfully, efficiently and effectively with people at all levels, including students, staff and external contacts.
- To maintain appropriate levels of confidentiality, particularly in relation to students’ financial information or personal data such as information about disabilities.
- To maintain accurate records and files in accordance policies and procedures,

**Experience/Skills Required**
- Excellent attention to detail,
- Confidence with performing calculations and functions in Microsoft Excel,
- Experience of data input/handling/analysis
- Experience of providing excellent customer service (particularly in an HE or education-related environment ).

**Hours: **Monday to Friday 9am to 5pm (flexibility required)

**Location**:Ealing (office based)

**Duration: ** temporary - potentially could be until August 2023 but this cannot be gauranteed.


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