![House of Commons](https://media.trabajo.org/img/noimg.jpg)
Visitor Engagement Assistant
3 weeks ago
Positions 1
- 3
Band / Grade 1
- D1
Salary 1
- £25,970 - £28,361 per annum
Contract Type 1
- Permanent
Working Pattern 1
- Full Time, Part Time
Location 1
- On-site (Parliamentary Estate)
Leave entitlement 1
- Starting at 30 days per annum, pro-rata
Closing Date
1st August 2024 at 23:55
Interview Date(s) 1
- Interview dates to be confirmed.
Additional File 1 Additional File 1
- House of Commons Benefits and Support.pdf
1
**House of Commons***
The House of Commons is a unique and exciting place to work right at the heart of the UK's thriving democratic system.
Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community.
**Staff Benefits***
In addition to your salary, we offer an attractive range of benefits including:
- 30 days’ annual leave (increasing to 35 days after first full leave year).
- Civil Service pension with an average employer contribution of 27%.
- Access to training and development.
- Flexible working.
- Interest free season ticket loan and bicycle loan.
**Introduction**
The Participation Team works to give the public a voice and to shape Parliament in the interests of the public. We reach out to communities and audiences across the UK, promoting an understanding of the role and relevance of both Houses, inspiring people to get involved and empowering citizens to have a voice.
**The Role**
We are looking to recruit enthusiastic and dynamic Visitor Engagement Assistants (VEAs) to join the Visitor Experience Team at the Houses of Parliament. You will welcome visitors, deliver engaging tours and talks, and open the Palace of Westminster to members of the public.
Some of the responsibilities for this role include:
- Welcome visitors from around the world to the iconic UK Parliament, provide information, and assist them to their destinations, managing any specific access requirements. This includes facilitating access to the public galleries of the House of Commons and House of Lords.
- Ensure that you are providing a world-class welcome to all visitors to Parliament, proactively working to exceed expectation.
- Offer meaningful and rich visit experiences to all audiences, including UK citizens, overseas visitors and those who are disengaged from mainstream politics.
- To work alongside other Parliamentary teams (e.g. security) to manage visitor access and flow through the building, ensuring a smooth visitor journey from start to finish.
- Support the multimedia tour programme, issuing devices, troubleshooting issues and engaging with visitors whilst they are on the multimedia tour route to answer questions and share your knowledge.
**Skills and Experience**
To be successful in this role you will demonstrate:
- An ability to deliver engaging presentations to large audiences and adapt style and content to meet audience needs.
- A good understanding of what excellent customer service is, and how to deliver it, with the ability to meet the needs of different audience groups and uphold the principles of equality, diversity, and inclusion.
- A willingness to help others and the ability to work well as part of a team in a pressured environment.
**Next Steps and Additional Information**
- **Application Form**:
More information on the role and the full criteria can be found in the Job Description.
**Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.
-
Visitor Engagement Assistant
4 days ago
London, United Kingdom Securitas Full time**Join the Global Leader in Security Services** Securitas, a renowned global leader in security services, is dedicated to safeguarding and protecting diverse clients worldwide, including banks, retail chains, leisure venues, and corporate offices. Be part of our mission to create a sense of security for people everywhere. We take pride in being one of the...
-
Visitor Engagement Assistant
2 days ago
London, United Kingdom Securitas Security Services Full timeAs part of a dynamic team the Visitor Experience Assistants deliver on the ambitions of the Visitor Experience Department by: - Warmly welcoming visitors, helping them enjoy and engage with the collection by providing an outstanding level of visitor care tailored to individual needs. - Responding to visitor inquiries and needs. **We are now hiring for the...
-
Visitor Engagement Assistant
4 days ago
London, United Kingdom Securitas Full time_**Join the Global Leader in Security Services - Securitas**_ Securitas, a global leader in security services, safeguards and protects diverse clients worldwide, including banks, retail chains, leisure venues, and corporate offices. Join our mission to create a sense of security for people everywhere - we are proud to be one of the largest security service...
-
Visitor Engagement Assistant
6 days ago
London, United Kingdom House of Commons Full timePositions - 6 Band / Grade - D1 Salary - £11,700 - £12,899 per annum (pro rata to 20 hours per week, based on a full time equivalent of £24,500 - £27,010 per annum) Contract Type - Permanent Working Pattern - Term-time Location - On-site (Parliamentary Estate) Leave entitlement - Starting at 30 days per annum, pro-rata Closing Date 20th August...
-
Visitor Engagement Assistant
4 weeks ago
London, United Kingdom UK Parliament Full timeHouse of Commons The House of Commons is a unique and exciting place to work right at the heart of the UK's thriving democratic system. Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of...
-
Visitor Engagement Assistant
4 weeks ago
London, United Kingdom UK Civil Service Full timeJob summaryHouse of CommonsThe House of Commons is a unique and exciting place to work right at the heart of the UK's thriving democratic system. Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to...
-
Visitor Engagement Assistant
2 weeks ago
London, United Kingdom UK Civil Service Full timeJob summaryHouse of CommonsThe House of Commons is a unique and exciting place to work right at the heart of the UK's thriving democratic system. Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to...
-
Visitor Engagement Assistant
5 days ago
London, United Kingdom Securitas Security Services Full timeAbout the Role Join the Global Leader in Security Services Securitas, a renowned global leader in security services, is dedicated to safeguarding and protecting diverse clients worldwide, including banks, retail chains, leisure venues, and corporate offices. Be part of our mission to create a sense of security for people everywhere. We take pride in being...
-
Administrator - Visitor Engagement Team
2 days ago
London, United Kingdom Redway HR Full timeSt Paul's Cathedral are currently seeking a Team Administrator, to join their Visitor Engagement team in one of the most iconic buildings in the world. As part of the team, you will be responsible for providing effective administration and support to the Director of Visitor Engagement and across the Directorate, including: - supporting with diary...
-
Visitor Experience Assistant
1 month ago
London, United Kingdom Royal Air Force Museum Full timeWe are looking to recruit two **Visitor Experience Assistants **to join our team based at our **London site**. You will join us on a **part time, permanent basis, working 910 hours per year (annualised contract) **and in return, you will receive a** **competitive salary of **£11,477.52 per annum**. The Royal Air Force Museum is a national museum, a...
-
Visitor Experience Assistant
3 weeks ago
London, United Kingdom Golden Hinde Ltd Full time**Job description**: The Visitor Experience Assistant is an integral part of the team. Their main duties will be to ensure that all visitors are warmly welcomed, to sell and check entry tickets, and to sell souvenirs. They will be a knowledgeable ambassador for the ship, and will communicate both its histories and its current programming to visitors,...
-
Visitor Assistant
1 week ago
London, United Kingdom English Heritage Full timeWould you like to work for the leading Charity in the heritage sector? If so, we would love to hear from you and you to join us at English Heritage. We are looking for a Visitor Assistant to join us at Jewel Tower working 21hours March to October and Zero hours November to March per week. No history background? No problem. What is important to us is a...
-
Visitor Experience Assistant
2 weeks ago
London, United Kingdom Royal Air Force Museum London Full timeWe are looking to recruit a **Visitor Experience Assistant **to join our team based at our **London **site. You will join us on a **part time, permanent basis working 12 hours per week (weekends only) **and in return, you will receive a** **competitive salary of **£7,495.52 per annum.** **The Royal Air Force Museum** is a national museum, a Government...
-
Visitor Assistant
3 weeks ago
London, United Kingdom English Heritage Full timeWould you like to work for the leading Charity in the heritage sector? If so, we would love to hear from you and you to join us at English Heritage. We are looking for a Visitor Assistant to join us at Rangers House working up to 36 hours per week. No history background? No problem. What is important to us is a passion for people and excellent customer...
-
Visitor Assistant
2 weeks ago
London, United Kingdom The Natural History Museum Full time**About Us** We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits...
-
Visitor Assistant
3 weeks ago
London, United Kingdom English Heritage Full timeTitle Visitor Assistant Location Rangers House, Chesterfield Walk, Blackheath, London, SE10 8QX Salary £12.38 per hour / minimum of 24 hours per week / Fixed Term until the 3rd of November 2024 Job type Fixed Term Contract Ref 15504 Would you like to work for the leading Charity in the heritage sector? If so, we would love to hear from you and you to join...
-
Visitor Experience Assistant
2 days ago
London, United Kingdom Step Ahead Full time**Job Title: Visitor Experience Assistant** **Location: Central London** **Salary: £12.62ph** **Job and Client overview** Step Ahead are looking for flexible and professional staff with excellent interpersonal skills to join our agency, specifically to work alongside our client, a prominent central London museum. Our client’s museum collections,...
-
Visitor Experience Assistant
2 weeks ago
London, United Kingdom Science Museum Group Full time**Salary** £11.99 per hour, full time and part time hours available **Contractual hours** 35 **Basis** Part time **Based at** Science Museum **Job category/type** Contract - Full Time, Contract - Part Time, Dept. - Front of House, Dept. - Operations, Tenure - Permanent, Type - Employee **Date posted** 08/03/2024 **Job...
-
Visitor Experience Assistant
1 week ago
London, United Kingdom Science Museum Group Full time**Salary** £11.99 per hour, full time and part time hours available **Contractual hours** 35 **Basis** Part time **Based at** Science Museum **Job category/type** Contract - Full Time, Contract - Part Time, Dept. - Front of House, Dept. - Operations, Tenure - Permanent, Type - Employee **Date posted** 15/03/2024 **Job...
-
St Paul's Cathedral
3 weeks ago
London, United Kingdom The Church of England Full timeWe are currently seeking a Team Administrator, to join our Visitor Engagement team in one of the most iconic buildings in the world, St Paul’s Cathedral. Purpose of the Job The main purpose of the job is to enable the Director of Visitor Engagement and the teams within the Visitor Engagement Directorate, through the provision of proactive and...