IT Helpdesk Support Analyst

3 days ago

Speke, United Kingdom B&M Retail Full time

**Duties & responsibilities are**:

- Providing technical support to the B&M user base
- Maintain a high degree of customer service for all support queries and adhere to all service management principles
- Take ownership of user problems and be proactive when dealing with user issues
- Ensure all issues are logged on the call logging system and manage call to completion
- Allocate more complex issues to the relevant IT resolver group
- Arrange and manage external technical support when required

**Specific experience required**:

- Keen to learn new technologies
- You will be experienced in providing 1st line support to a large user base across multiple sites, ideally within a retail business
- Capable of dealing with a variety of different support issues, with varying degrees of urgency
- Excellent telephone manner and communication skills
- Strong problem solving skills and a motivation to provide the best possible service to the customer throughout the support process
- The ability to communicate on all levels whilst establishing and maintaining positive working relationships
- Excellent attention to detail and high levels of accuracy
- Knowledge of the Manage Engine ticketing system would be a plus
- B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues_

  • Laboratory Analyst

    3 days ago

    Speke, United Kingdom CK GROUP Full time

    CK Group are recruiting for a Laboratory Analyst to join a company in the animal health and pharmaceutical industry at their site based in Speke on a contract basis for 12 months. **Salary**: Hourly £12.00 - £13.00 per hour **Laboratory Analyst Role**: - Maintain laboratory and office areas in compliance with EHS and cGMP requirements. - Chemical and/or...

  • Supply Chain Analyst

    5 days ago

    Speke, United Kingdom PE Global Full time

    **PE Global is currently recruiting for a Supply Chain Analyst for a 12-month contract role with a leading biotech client based in Speke. The role will be hybrid.** **Responsibilities** - The role is a key member of the client's External Manufacturing team and is expected to use their supply chain, business process, and SAP knowledge to execute site...

  • QC Lab Analyst

    3 weeks ago

    Speke, United Kingdom Entrust Resource Solutions Full time

    QC Lab Analyst LIVERPOOL 6 months (initially)   Entrust Resource Solutions are supporting their pharmaceutical client in their search for a QC Lab Analyst   Do you have a Scientific Degree? Are you looking to take the next step on the career ladder? Want to join a company that values and rewards it's people?   You will learn and develop your skills from a...

  • QC Lab Analyst

    1 month ago

    Speke, United Kingdom CV-Library Full time

    QC Lab Analyst LIVERPOOL 6 months (initially)   Entrust Resource Solutions are supporting their pharmaceutical client in their search for a QC Lab Analyst   Do you have a Scientific Degree? Are you looking to take the next step on the career ladder? Want to join a company that values and rewards it's people?   You will learn and...

  • Warehouse Systems Analyst

    3 weeks ago

    Speke, United Kingdom Aspion Full time

    Warehouse Systems Analyst   Speke, Liverpool Fixed Term Contract, 4 – 5 Month Contract £400 - £600 day rate Monday to Friday, Days We are seeking an experienced Warehouse System Business Analyst to lead the implementation of a new warehouse management system as part of an organisation-wide ERP solution (SAP). This role is pivotal to ensuring the...

  • Warehouse Systems Analyst

    4 weeks ago

    Speke, United Kingdom CV-Library Full time

    Warehouse Systems Analyst   Speke, Liverpool Fixed Term Contract, 4 – 5 Month Contract £400 - £600 day rate Monday to Friday, Days We are seeking an experienced Warehouse System Business Analyst to lead the implementation of a new warehouse management system as part of an organisation-wide ERP solution (SAP). This role is...

  • Supply Chain

    1 month ago

    Speke, United Kingdom Adecco Full time

    £28,000 - Supply Chain Analyst - Full Time / On Site Monday - Friday Speke Liverpool We are currently seeking a Supply Chain / Sourcing Analyst for a temporary position. As a Supply Chain Analyst, you will play a key role in optimising our client's supply chain processes and ensuring the efficient sourcing of materials. This is a fantastic opportunity...

  • Supply Chain

    1 month ago

    Speke, United Kingdom CV-Library Full time

    £28,000 - Supply Chain Analyst - Full Time / On Site Monday - Friday Speke Liverpool We are currently seeking a Supply Chain / Sourcing Analyst for a temporary position. As a Supply Chain Analyst, you will play a key role in optimising our client's supply chain processes and ensuring the efficient sourcing of materials. This is a fantastic...

  • Junior/graduate Analyst Programmer

    1 week ago

    Speke, United Kingdom B&M Retail Full time

    We have an exciting opportunity for a Junior/Graduate Analyst Programmer to join our newly created Digital team. This is a full time, permanent role based at our Support Centre in Speke, Liverpool. This is a rare opportunity to be in a secure start up and help to set up everything right, first time. The role is fairly diverse, and you will get exposure to...

  • Resource Planner

    7 days ago

    Speke, United Kingdom CCP Full time

    Are you an experienced and innovative Resource Planning Analyst looking for an exciting new challenge? Would you relish to opportunity to work with an organisation that makes a real difference to the lives of others? Due to continued growth and demand, CCP has been asked by an established housing association to assist them with the appointment of a...

  • Warehouse Operations Specialist

    3 weeks ago

    Speke, United Kingdom Aspion Full time

    Job Description:We are seeking a highly skilled Warehouse Systems Analyst to lead the implementation of a new warehouse management system as part of an organisation-wide ERP solution (SAP). This role is pivotal to ensuring the successful deployment and adoption of the system, enhancing warehouse processes for inbound, outbound, and general operations.This...

  • Contract Coordinator

    7 months ago

    Speke, United Kingdom Equans Full time

    **Requisition ID**: 56098**Domain**: Support Services/Customer Services and Administration**Contract type**: Permanent**Schedule**: Full-Time**Equans is looking for a Contract Coordinator to join our team in Speke on a permanent basis. This is a full time role working 40 hours per week. On offer is a competitive salary and benefits package.** **What will...

  • Forecasting and Capacity Planner

    7 days ago

    Speke, United Kingdom CCP Full time

    Are you an experienced and innovative Forecasting and Capacity Planner looking for an exciting new challenge? Would you relish to opportunity to work with an organisation that makes a real difference to the lives of others? Due to continued growth and demand, CCP has been asked by an established housing association to assist them with the appointment of a...