Support Assistant

4 weeks ago

Leeds, United Kingdom The Riverside Group Full time

**Support Assistant**

**Permanent 37.5 Hours**

**Based in **Wakefield**

**Salary £20,203**

**Working Pattern -7 Day rolling Rota**

**Work collaboratively as part of a committed team delivering an outstanding service. Assist the support team in putting customers first and empowering them to achieve their goals and aspirations. Undertake a range of tasks that contribute to the safe and effective delivery of the day-to-day service.**

Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to people as well as care for the elderly and support for those who face homelessness.

**The difference you’ll make**

You’ll be working from one of our supported services and you’ll support a number of different people.

You’ll support our customers in a variety of ways. For example, linking them in with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home.

It’ll be your job to help boost their confidence and support them on their journey as they rebuild their lives.

Through all of this you’ll need to keep records of everything, so there is some admin to do.

**So, who are you?**

At times this role is tough but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you.

As a minimum requirement you’ll need:

- Experience of working with vulnerable people
- Experience of delivering structured support and risk management
- To be a team player with a caring, empathetic, flexible and have a resilient, can-do attitude

Ideally, you’ll also have:

- An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction.

You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours and may include Lone Working

**Enjoy the rewards**

Working with us, you’ll enjoy competitive pay, 28 days holidays plus bank holidays, a wide range of benefits, flexible working, and the chance to learn valuable new skills. We empower our people to do great work by investing in learning, personal development, and technology.

If you’re the kind of person that wants to do a really great job and make a difference to our customers, we think you’ll love it here. Sound like a challenge you’d like to take on? Then get in touch and let’s talk about how you can help us transform lives and revitalise neighbourhoods.

We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.

**Role requires you to**:
Support customers:

- We use Psychologically Informed approaches and Trauma Informed Care principles to support our customers to make positive choices, develop new ways of thinking and take steps towards independence, by:

- Assisting in the planning and delivery of a range of personalised support and move-on plans.
- Understanding the risk management process and assisting the team to organise and undertake regular reviews of support and risk.
- Inspiring and motivating customers to meet agreed outcomes and develop life skills.
- Assisting customers with day-to-day support and tenancy-related matters.
- Assisting the team to identify and promote opportunities for employment, education and training and support customers to access them.
- Signposting customers to appropriate external support services, such as food banks and other community resources.
- Supporting customers to be ‘tenancy ready’, enabling successful move on.
- Supporting customers to be financially independent through budgeting plans and maximising income.
- Supporting and monitoring customers’ healthcare needs, ensuring appropriate contact with healthcare professionals
- Empowering customers to move towards self-management of their medication by following Riverside’s medication procedure.
- Maintaining and updating clear, accurate and strengths-based records on the appropriate digital platform.
- Assisting in the promotion of customer involvement and consultation.
- Assisting with the delivery of a range of group work sessions.

**Deliver a support service**:

- Support the delivery of the referral process for new customers.
- Contribute to the delivery of a housing management service, including income collection and providing customers with tenancy-related support.
- Work with customers to maintain a safe environment, including reporting any repairs or health and safety concerns
- Clean and prepare customer rooms as appropriate.
- Resolve difficult and challenging situations in a sensitive and informed way, balancing the needs of the individual with the safety of the service
- Ensure customer safety by following local safeguarding procedures, recognizing and acting on any ris

  • Support Assistant

    1 month ago

    Leeds, United Kingdom The Riverside Group Full time

    **Job Title: Support Assistant** **Contract Type: Permanent** **Salary: £22,998.93 per annum pro rata** **Working Hours: 22.5** **Working Pattern: Rolling rota mixture of early and late shifts** **Location: Dunbar Street, Wakefield, West Yorkshire** **Why Riverside?** At Riverside, we’re a housing association with a difference - enhancing the everyday...

  • Support Assistant

    4 weeks ago

    Leeds, United Kingdom The Riverside Group Full time

    **Job Title: Support Assistant** **Contract Type: Permanent** **Salary: £22,998.93 per annum** **Working Hours: 37.5 per week** **Working Pattern: rolling rota** **Location: Dunbar Street, Wakefield** **Why Riverside?** At Riverside, we’re a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we’ve been...

  • Homecare Assistant

    1 month ago

    Leeds, United Kingdom Dynamic Social Support Full time

    Would you like to be part of a team providing the absolute best of care? We are a friendly care provider, who is looking for that special someone to join our amazing, established team of carers. Our team prides themselves on providing person centred, personalised, and tailored care. With the emphasis on positive and supportive relationships. At Dynamic...

  • Learning Support Assistant

    1 month ago

    Leeds, United Kingdom Veritas Education Recruitment Ltd Full time

    Learning Support Assistants required for primary schools in the Leeds area start as soon as possible. - Learning Support Assistants - EYFS-KS2 - Primary Schools - ASAP starts - SEN and general roles available We are currently recruiting for primary schools across the Leeds area who are in need of a number of Learning Support Assistants. These roles range...

  • Grow Support Assistant

    4 days ago

    Leeds, United Kingdom The Riverside Group Full time

    **Job Title**:GROW Support Assistant **Contract Type**:Fixed term for 15 months **Salary**:£24,627 per annum **Working Hours**:Full time 37.5 hours per week **Working Pattern**:4- week rota, alternate weekends. Early Shift 7.30am - 3.30pm. Late Shift 2.30pm - 10.30pm **Location**:Marsh Way House, Leeds **The difference you will make as a GROW Support...

  • Underwriting Support Assistant

    1 month ago

    Leeds, United Kingdom CLD Recruitment Full time

    Underwriting Support AssistantSalary £26,500 + BonusLeedsAn exciting opportunity has arisen for self-motivated Underwriting Assistant to join a successful, friendly and lively team for a recognised leading global insurance company. This is a perfect opportunity to develop a career within insurance.Duties of Underwriting Support Assistant:* Providing and...

  • Learning Support Assistant

    18 hours ago

    Leeds, United Kingdom Empowering Learning Full time

    **Vacancy - Learning Support Assistant** **Location - Leeds, LS20** **Start date - Immediate start** **Salary - £70 to £90 per day** **Contract - Temp to Perm** **The job** - To provide support and guidance to the pupil by removing barriers tolearning. - To support and facilitate change and transition along the journey to excellence. - To be a...

  • Practical Support Assistant

    1 month ago

    Leeds, United Kingdom Ad Warrior Full time

    **Practical Support Assistant** **Job Type**: Part Time (Term Time only) 24 hours per week, Monday - Thursday **Contract**: Fixed Term until 12th May 2023 **Location**: Leeds **Salary**: £13,749 per annum pro rata The University is the only specialist arts university in the North of England. They have contributed significantly to the development of...

  • Management Support Assistant

    1 month ago

    Leeds, United Kingdom University of Leeds Full time

    **Management Support Assistant**: **Are you looking for a varied role in a busy office environment? Do you have excellent communication and interpersonal skills? Would you like to be part of a supportive and friendly team?** As Management Support Assistant, you will provide professional support to all levels of staff across the School and will be involved...

  • Learning Support Assistant

    19 hours ago

    Leeds, United Kingdom Reed Full time

    Role: Learning Support Assistant Location: West Yorkshire Pay: £12.83 - £13.50 per hour including holiday pay (depending on location and experience) Duration: Part-time or Full-Time, Temporary Have you been considering a career change to one that is more emotionally rewarding, with a real sense of helping others to achieve? Reed Further Education...

  • Application Support Assistant

    2 days ago

    Leeds, United Kingdom Fuel Card Services Full time

    A fantastic 15 Month Fixed Term opportunity to join an expanding Project and Applications Support Team in Lawnswood, North Leeds. Reporting to the Application Support Supervisor, the Application Support Assistant will support the business applications, assisting both internal and external customer users with any issues or enquiries.Duties & Responsibilities:...

  • ASC Support Assistant

    2 days ago

    Leeds, United Kingdom Protocol Education Full time

    ASC Support Assistant West Yorkshire £85-105 Daily Are you a support specialist looking for the next step in your career? We are looking for Autism Learning Support Assistants for schools in West Yorkshire. We would need this person to be willing to potentially work 1-1 in supporting students.  Your responsibilities will include: Supporting pupils...

  • Behaviour Support Assistant

    20 hours ago

    Leeds, United Kingdom Teaching Personnel Full time

    Job Title: Behaviour Support Assistant Location: Yorkshire and the Humber, West Yorkshire, Leeds, LS14 Job Type: Temporary, expected to work Full-Time hours Primary Industry: Education and Training Salary: £85 - £100 Per day Provide support to pupils with challenging behaviour in an educational setting Implement behaviour management strategies...

  • ASC Support Assistant

    2 days ago

    Leeds, United Kingdom Protocol Education Full time

    ASC Support AssistantWest Yorkshire£85-105 DailyAre you a support specialist looking for the next step in your career?We are looking for Autism Learning Support Assistants for schools in West Yorkshire.We would need this person to be willing to potentially work 1-1 in supporting students. Your responsibilities will include:Supporting pupils throughout the...

  • Behaviour Support Assistant

    2 days ago

    Leeds, United Kingdom Teaching Personnel Full time

    Job Title: Behaviour Support AssistantLocation: Yorkshire and the Humber, West Yorkshire, Leeds, LS14Job Type: Temporary, expected to work Full-Time hoursPrimary Industry: Education and TrainingSalary: £85 - £100 Per dayJob DescriptionJob Duties:Provide support to pupils with challenging behaviour in an educational settingImplement behaviour management...

  • Graduate Behaviour Support Assistant

    1 month ago

    Leeds, United Kingdom i-teachers Full time

    Are you a recent graduate with a passion for education? Do you have previous experience working with challenging behaviour? Maybe your passionate about providing high quality learning support for students who can be the hardest to reach? Perhaps you're looking to gain paid experience within a school-based setting? A fantastic opportunity, to expand your...

  • Project Support Assistant

    1 month ago

    Leeds, United Kingdom Headway Recruitment Full time

    Project Support Assistant Our client is a small but dynamic bid specialist, focussed on inspiring their clients to find the right tender opportunities and win them. They work with businesses of all shapes and sizes offering a tailored and comprehensive bid management service. The role - Project Support Assistant They're looking for a focused,...

  • Customer Support Assistant

    4 days ago

    Leeds, United Kingdom Channel Partners Limited Full time

    We are currently seeking a Customer Assistant to join our team. As a Customer Assistant, you will play a vital role in providing excellent customer service and support to our clients. This is a great opportunity for individuals who are passionate about delivering exceptional customer experiences and have strong communication skills. **Responsibilities**: -...

  • Project Support Assistant

    4 weeks ago

    Leeds, United Kingdom University of Leeds Full time

    **Project Support Assistant**: **Do you have administrative experience and excellent organisational skills? Do you have strong interpersonal skills and the ability to build effective working relationships?** We are looking for a flexible team player with a ‘can-do’ attitude to join the Cardiovascular Epidemiology Group. The Cardiovascular Epidemiology...

  • Temporary Support Assistant

    1 week ago

    Leeds, United Kingdom Aston Charles Full time

    Adjusting Support Assistant (100% Home-Based) Leading InsurTech - Leeds A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; This ‘Third Party Administrator – with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle...