Medical Secretary

5 months ago


Cheltenham, United Kingdom Yorkleigh Surgery Full time

To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).

The following are the core responsibilities of the medical secretary. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

- Typing letters, reports and associated documentation as required
- Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
- Manage all enquires in an effective manner
- Maintain an accurate referrals database
- Process calling letters as requested
- Scanning of patient related documentation and attaching scanned documents to patient's healthcare records
- Input data into the patient's healthcare records as necessary
- Process referrals using the electronic referral system (ERS)
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately.
- Manage all referral queries as necessary
- Carry out system searches as requested
- Maintain a clean, tidy, effective working area at all times
- Support all clinical staff with general administrative tasks as requested

Applicants must have medical secretary experience, preferably using SystmOne.

**Job Types**: Full-time, Permanent

Pay: From £11.44 per hour

Expected hours: 37.5 per week

**Benefits**:

- Employee discount
- Free flu jabs
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person


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