Gynae-oncology Medical Secretary, Band 3
7 months ago
This vacancy is for a Medical Secretary position within the gynaecology-oncology department at Cheltenham General Hospital. The successful applicant will be required to work 30 hours, these will be worked over 4-5 days. There is some flexibility with the hours required which can be discussed with the successful applicant. This is a great opportunity and will provide the successful applicant with a sense of pride in knowing they have helped contribute towards patients care being managed efficiently on a daily basis.
To deal sensitively with patients offering non-clinical help and utilise experience and knowledge of specialist discipline to identify when urgent action may be required by medical team for the wellbeing of patient.
Provide secretarial and administration support with fast and accurate typing/distribution of all patient related correspondence plus support to secretarial team.
Highlighting to the clinical team members any results, correspondence or patient queries that need response and taking appropriate action.
Fully utilise all outpatient clinic capacity by reviewing new and follow up outpatient waiting lists.
To provide support to colleagues where appropriate to ensure the Trust service delivery standard is maintained.
Assist with secretarial cover during the absence of colleagues as requested to support the service.
Assist in the induction and training of new colleagues as directed by the Team Leader.
Tracing and sending of medical notes between departments to ensure they are easily accessible to support patient care.
To promote and share best practice with colleagues and peers to ensure highest standards are achieved.
To find sustainable new ways of working to maintain and improve the patient pathway.
To effectively manage calendars and schedule meetings
To book patients in for surgery in a timely manner
Undertake all Mandatory Training and participate in the Trusts Development Conversation (Appraisal) System
Gloucestershire Hospitals is one of the largest hospital trusts in Englandserving a diverse population of almost 620,000 people. We provide acute hospital services from two large district general hospitals, Cheltenham General Hospital and Gloucestershire Royal Hospital. Maternity Services are also provided at Stroud Maternity Hospital.
Our people are at the heart of what we do. Our workforce is almost 8,000 strong and our caring and dedicated staff are recognised as providing good and outstanding patient-centred care across a range of clinical areas. We also have exceptional teams of professional services staff underpinning our vision every step of the way.
We are committed to recruiting the best people to work with us to achieve our vision of providing Best Care for Everyone and our success depends on the commitment and dedication of our staff.
We are committed to diversity, inclusion and equality of opportunity for everyone, valuing and celebrating differences and encouraging a workplace and culture where all can thrive. We endeavour to ensure each and every person working in our organisation feel respected and valued.Respecting and valuing differences will help to ensure that our policies and services reflect the needs and experiences of the people and community we serve.
**Duties include but are not limited to**:
Audio typing
Booking patients procedures
Booking appointments
Liaising with a wide variety of healthcare professionals from GP's and other secretaries to consultants and MDT coordinators.
Dealing with patient queries in a sensitive manner
Prioritising work loads
Tracking and distributing results
Filing
Tracing notes
Diary management
Helping the department to achieve/improve patients pathways in line with national cancer targets
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