Customer Service Coordinator

7 months ago


Exeter, United Kingdom Millbrook Healthcare Group Ltd Full time

Job Advert

We are currently looking for a **Customer Service Coordinator** to join the team within our Exeter Community Equipment Service Centre. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our community healthcare equipment. You'll be working as part of an engaged and motivated team, for a company committed to reward and recognition for a job well done.

As a healthcare equipment provider, Millbrook Healthcare work in partnership with the NHS to supply the necessary equipment and aids to support people in their day to day life. Our community equipment ranges from simple walking frames and crutches to more complex equipment such as beds, hoists and pressure care equipment.

**The Role**:

- Assist and manage incoming calls, answering any queries in a timely and professional manner
- Coordinating orders to be delivered, installed and collected by our Driver Technicians
- Order analysis by checking and identifying any errors made on online orders
- Invoicing and entering of orders via the online system
- General administration that supports daily activities and duties

**What are we looking for?**
- Strong experience in a similar busy and fast paced office environment
- Relevant telephone based customer service experience
- Good attention to detail and accuracy
- Previous administration and diary management experience
- Competent IT skills with Microsoft Office programmes and ability to learn new systems

**What can we offer you?**
- An annual salary of £23,923.33
- 40 hours Tuesday - Saturday 08.00 - 1800
- 33 days holiday (including bank holidays) plus optional 5 days unpaid
- Free parking
- Company Pension Scheme
- Life Assurance
- A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outletsOur ambition at Millbrook Healthcare is to become the leading provider in the assisted living sector whilst ensuring our core company values ‘CARES’ remain unchanged. We are always looking to recruit hard working and talented individuals to become a part of our ongoing growth and success. You’ll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way.

**C**are and respect for our colleagues and service users

**A**ccountable and proud

**R**eady to learn and grow

**E**nhance our service users’ lives

**S**ocially responsible, ethical and transparent



  • Exeter, United Kingdom RGB Recruitment Full time

    Customer Service Coordinator! Exeter Permanent £22,000 A well-known Housing company are looking to appoint a Customer Service Coordinator to work in their Exeter office. The main purpose of the role will be provide excellent customer service, you will be handling customer requests and arranging appointments for contractors working on New build...


  • Exeter, United Kingdom RME Consultants Full time

    **RME Consultants are pleasured to be working with an established client who seeking a confident, organised and proactive Customer Service Coordinator to support their company needs.** **Role: Customer Service Coordinator** **Salary: £22,000 - £25,000 per annum** **Contract: Monday - Friday, 8:30am-5:00pm** **Location: Exeter, Devonshire** **Main...


  • Exeter, United Kingdom Pertemps Network Group Full time

    **Customer Service Coordinator**: - 987400**£27,000 - £280,000 Per Annum** - Full Time**Permanent** **Exeter, Devon** **Customer Service And Call Centre** **Job Description**: - Customer Service Coordinator/Administrator - Exeter outskirts - Permanent - £27k - £28k - Do you want to work in a stunning location on the outskirt of Exeter close to good...


  • Exeter, Devon, United Kingdom Bennett and Game Recruitment LTD Full time

    Job SummaryWe are seeking a highly skilled Customer Service Coordinator to join our team at Bennett and Game Recruitment LTD. As an Administrator, you will be responsible for delivering exceptional customer service by phone and email.Key Responsibilities:Taking orders for equipment and coordinating delivery schedules to meet customer demands.Managing...


  • Exeter, United Kingdom Cathedral Appointments Ltd Full time

    Immediate start available - Flexible working - Bonus scheme Are you confident, organised, and looking to develop your career within an office environment? Our client, a successful and growing business based in Exeter, is looking to recruit a Customer Service & Logistics Coordinator to join their team on either atemporary or fixed-term basis. **Customer...


  • Exeter, United Kingdom South West Grid for Learning Trust Full time

    The South West Grid for Learning Trust provides schools and other establishments, primarily across the 15 Local Authorities in the South West, with safe, secure and reliable connectivity and services, learning technologies to improve outcomes, and the toolkit for being safer online. As a not-for-profit Charitable Trust, primarily working on behalf of...


  • Exeter, United Kingdom X2recruit Full time

    X2 Recruit are looking for a Customer Service Co Ordinator for our Client in Exeter. Enable effective customer access to the full range of services provided by the Public Realm service. Organise the provision of services within the remit of B & C Ops. Issue and administer licences, agreements and invoice and administer the recovery of debt. Ensure that...


  • Exeter, United Kingdom Millbrook Healthcare Group Ltd Full time

    Job Advert We are currently looking for a **Customer Service Coordinator** to join the team within our Exeter Community Equipment Service Centre. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our community healthcare equipment....


  • Exeter, United Kingdom Berry Recruitment Full time

    Berry are working with a company based in Exeter who are looking for a Customer Service Coordinator to join their team on a temporary basis. **Responsibilities**: - Checking and identifying any errors in online order. Responsible for reporting these errors daily or ensure they are rectified prior to manifesting orders on the company computer system -...


  • Exeter, Devon, United Kingdom Service Care Solutions Full time

    Service Care Solutions is seeking an experienced Financial Services Coordinator to join our team on behalf of the Devon & Cornwall and Dorset Police Alliance. This 9-month contract position offers a competitive salary of £16.18 per hour, providing an estimated annual income of £34,224.Job OverviewThe successful candidate will manage central purchasing...


  • Exeter, United Kingdom RyderSlade Limited Full time

    This is an exciting opportunity for a Customer Coordinator to work with a portfolio of retail customers to provide a seamless supply and distribution of products. As Customer Coordinator you will liaise with the customer’s sales team to answer queries, progress orders and resolve issues and ultimately ensure excellence in customer support. Working for...

  • Service Coordinator

    2 months ago


    Exeter, United Kingdom CV-Library Full time

    Are you a skilled Service Coordinator looking for a new opportunity? Our client is seeking an additional team member to join their busy and expanding Engineering Department. If you have experience in coordinating schedules and thrive in a fast - paced environment this could the perfect role for you! Job Title: Service Coordinator Location: Exeter Salary:...


  • Exeter, Devon, United Kingdom Vanparison Leasing Full time

    Vanparison Leasing is a leading provider of vehicle leasing solutions, and we're seeking a highly skilled Customer Service Coordinator Lead to join our sales admin team. As a key member of this team, you'll play a critical role in supporting our customers and driving business growth.The successful candidate will possess excellent communication and...

  • Service Coordinator

    1 month ago


    Exeter, United Kingdom Wise Employment Full time

    Service Coordinator - Exeter - Immediate Start - £26k - £28k D.O.E. - 32 DAYS HOLIDAYS - FREE PARKING. To work in a small, friendly, outgoing busy team of x 4, looking after 4 x Engineers. Small friendly, outgoing, Lots of communication with customers by phone, email and in writing on a daily basis. Coordinating appointments to suit both Customer and...

  • Service Coordinator

    1 month ago


    Exeter, United Kingdom Wise Employment Full time

    Service Coordinator - Exeter - Immediate Start - £26k - £28k D.O.E.- 32 DAYS HOLIDAYS - FREE PARKING.Please make an application promptly if you are a good match for this role due to high levels of interest.To work in a small, friendly, outgoing busy team of x 4, looking after 4 x Engineers.Small friendly, outgoing, Lots of communication with customers by...


  • Exeter, United Kingdom Office Angels Full time

    About the RoleThis is an exciting opportunity to join our busy Engineering Department as a Customer Service Scheduler. As a key member of our team, you will be responsible for coordinating schedules, managing engineer diaries, and providing exceptional customer service. You will also be involved in booking maintenance visits, analyzing reports, and...


  • Exeter, Devon, United Kingdom Austin Fraser Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator in Heathfield. As a key point of contact for our Pallet Networks site, you will be responsible for coordinating daily service reports, processing customer invoices, and managing customer relationships.The ideal candidate will...


  • Exeter, Devon, United Kingdom Sarah West Recruitment Ltd Full time

    Job OverviewThe Customer Experience Coordinator role involves processing orders, managing order books, and overseeing shipping and after-sales support. The ideal candidate will have excellent communication skills and be able to work effectively with internal and external teams.Key Responsibilities:Order Processing: Manage order books, process orders, and...


  • Exeter, Devon, United Kingdom Wise Employment Careers Full time

    This Customer Experience Coordinator position offers an exciting opportunity to work in a dynamic environment where no two days are ever the same.As a key member of our team, you will play a crucial role in delivering high-quality customer experiences by coordinating appointments and ensuring that all interactions are professional and courteous.The salary...


  • Exeter, United Kingdom Millbrook Healthcare Group Ltd Full time

    We have an exciting new opportunity for a **Customer Feedback Coordinator** to join the team within our Devon Community Equipment Service Centre based in Exeter. This role will be responsible for coordinating Prescriber and Service User feedback. You'll be working as part of an engaged and motivated team for a company committed to reward and recognition for...