Customer Service Coordinator

6 months ago


Exeter, United Kingdom Pertemps Network Group Full time

**Customer Service Coordinator**:

- 987400**£27,000 - £280,000 Per Annum**
- Full Time**Permanent**

**Exeter, Devon**

**Customer Service And Call Centre**

**Job Description**:

- Customer Service Coordinator/Administrator
- Exeter outskirts
- Permanent
- £27k - £28k
- Do you want to work in a stunning location on the outskirt of Exeter close to good transport links?
- A fantastic role offering fabulous benefits, brand new modern offices/Facilities and a chance to grow within the Housing industry
- You will be working within the Customer Service team to assist customers with defects and aftercare on their properties and providing a high level of customer service at all times.**Responsibilities**:
- Liaison and coordinating contractors & maintenance teams to provide support to properties- Speaking with customers reporting defects / creating reports- Booking in appointments and keeping customers informed at all times- Raising work schedules and using the Coins systems- One day a week to provide more Administration support for the team- Occasional site visits if neededExperience required:
- Proven experience working within a customer focused role- Ideally worked within Housing/Construction sector but not essential- Good IT skills & knowledge of the Coins system ( training can be given )- Experience within administration- Team player, excellent communicator- Good telephone manor and problem solverThe client are offering a competitive benefits package and lots of benefits to include provide medical insurance, access to purchase additional holiday, share scheme, cycle to work and lots more.
- Working within a well-established company and having the opportunity to progress within the Housing sector.**RGB Recruitment**:
**Emma Carlisle** 01392 314052
Division 700**RGB Recruitment Exeter**
- Winslade House
- Winslade Park
- Manor Drive
- Clyst St Mary
- Exeter
- Devon
- EX5 1FY
- 01392 537018
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