Technical Sales and Product Specialist

3 weeks ago

Hayle, United Kingdom Bespoke Handling Equipment Ltd. Full time

We are a small company with global reach, focused on the design and manufacture of specialist high-quality manual handling equipment; predominantly drum handling units. The company supplies equipment to various industries across the world through direct sales, as well as via a network of distributors.

We are seeking a keen and interested Technical Sales and Product Specialist to join our small B2B sales team. You will be responsible for identifying and pursuing new sales opportunities, building and maintaining relationships with clients, and providing technical expertise and solutions to meet their needs.

From time to time you will be required to carry out customer site surveys, attend trade shows and visit international distributors, but primarily the role is office based. Time away from the office could be up to 6 weeks in any given year, but at first it will likely be less. You will report directly to the company Directors.

**Requirements / skills**:

- Experience in a sales role that included a technical element
- Strong technical aptitude and ability to understand and articulate technical concepts, including considering spatial constraints
- Excellent communication and organisational skills, with a confident and persuasive phone manner
- Communications must be accurate and make correct use of the English language
- Team player who pushes hard to make a success of every opportunity
- Focussed individual who is able to be productive whist multi-tasking between different sales opportunities

**Job role / main responsibilities**:

- Managing and responding to incoming web and telephone enquiries
- Preparing sales proposals for clients, resellers and foreign distributors
- Networking with customers to find new leads in other countries and regions
- Building and maintaining relationships with clients
- Conducting sales follow ups to maximise the potential of each opportunity
- Carrying out customer service functions as and when required
- Learning and fully understanding the technical aspects of the products to be able to clearly articulate the benefits and value to potential clients
- Collaborating with the technical team to develop customised bespoke solutions to meet the needs of customers
- Helping to build a strong customer-focused culture within the company
- Working together as part of a team to achieve departmental and company goals
- Assisting with various marketing activities including working on the company website, sales videos, brochures, etc.

**Non-essential / supplementary skills and experience**:

- An ability to speak one or more foreign languages would be beneficial
- Experience using Salesforce or similar CRM
- Knowledge of B2B networking strategies and techniques
- General business process and marketing experience

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£36,000.00 per year

**Benefits**:

- Company pension
- Flexitime
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- HAYLE: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: STS-Technical-Sales-Product-Specialist

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