Senior Clinic Coordinator/medical Pa

6 days ago

London, United Kingdom Medicetics Full time

**Job description - Clinic Coordinator/Medical PA**

Medicetics is a leading Aesthetic Skin Clinic in Central London (W2), requiring a new Front of House team member to join our Medicetics family. We launched in We are expanding rapidly and plan to open new flagship premises in London later this year.

We are a team of 6 doctors and 2 aestheticians, providing the full range of non-surgical cosmetic treatments for face and body. We recently became reregistered with the Care Quality Commission and are now offering new advanced medical treatments that include thread lifts, mole removal and IV nutrient therapy.

This is an exciting opportunity for an enthusiastic and ambitious front of house/receptionist to work in a high-end private practice. Alongside your customer service and sales role, you will also assist the Directors/Doctors with the coordination of their clinics and clients, prepare treatment plans, manage their diaries and support where necessary in the treatment room.

If you would like to be part of a dynamic team, treating VIP clients with the highest level of care and service, this is the job for you

**Essential Requirements**:

- Proven work experience as a Receptionist, Front Office Representative or similar role
- Minimum 2 years’ experience in aesthetic industry
- Sales focused with experience working with KPIs
- Passion for aesthetics
- Solid written and verbal communication skills
- Excellent organisational skills with a great attention to detail
- Strong multitasking and time-management skills, with the ability to prioritise tasks.
- A positive, energetic, cheerful, can-do attitude with the ability to work well within a team.
- Professional attitude and appearance

**Desirable**:

- Experience working as a Medical PA

**Duties**
- Delivering 5-star customer service to our patients at all times. Owning the patient journey, ensuring that each step - from the moment of their first contact with the clinic (a treatment or booking enquiry) through to arrival, check-out and follow-up - generates a positive feeling. Patient retention is of utmost importance at Medicetics
- Ensuring our patients have the best possible care
- Working closely with our Directors/Doctors with the coordination of their clinics and clients, prepare treatment plans, manage their diaries and support where necessary in the treatment room.
- Meeting and greeting patients
- Booking appointments
- Responding to booking enquiries promptly
- Call handling duties: Answering, screening and forwarding incoming phone calls. Outbound calling to enquiries/patients
- Ensuring the reception area is kept tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Maintaining clinic security by adhering to safety procedures and controlling access via the reception desk (monitor logbook, issuance of visitor badges)
- Performing other clerical receptionist duties such as filing
- Assisting Practitioners and Doctors with set-up and treatments.

**Administration Support**
- Taking charge of patient clinic notes, ensuring that all necessary fields on our electronic database are completed accurately by the team
- Greeting all patients as they arrive at the clinic and ensuring that all forms are completed before escorting them down to their consultation
- Opening and closing up the clinic as per procedure
- End of day reporting, cashing up and stock checking
- Monitoring retail stock as per stock control process

**Medical PA Support/Doctors Assistant**
- Represent Doctors by screening clients, help with scheduling, receiving and announcing scheduled clients and visitors.
- Be able to support Doctors in a healthcare assistant role.
- Ensure doctors productivity by maintaining a calendar/clinic list.
- Produce information by transcribing doctor notes, preparing medical records and creating summaries.
- Make client referrals and introductions when requested by the doctor.
- Assist the doctor when he/she is treating clients if required and work within CQC guidelines to ensure best practice.
- Create treatment plans following consultations with the doctor. Ensure the client becomes a client for life.

This job description is not exhaustive.

**What We Offer**:

- Competitive and generous salary of up to **£35,000 **negotiable on experience.
- Great commission structure
- 28 days holiday and company pension scheme
- Complimentary treatments and heavily discounted retail
- Fantastic company culture with team dinners and drinks
- Friends and family discounts
- Stocked kitchen with free drinks and snacks for staff
- Monthly back massages
- Christmas clinic closure
- Opportunity for progression within the business
- Rewards for exceptional performance

Job type: Full-time, Permanent, Monday to Saturday on a rota basis.

**Salary**: £28,000 - £35,000 per annum (depending on experience).

Work remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£35,000.00 per year

**Benefits**:

- Comp

  • Medical Receptionist/pa

    7 months ago

    London, United Kingdom The Devonshire Clinic Full time

    The Devonshire Clinic is seeking an organised and motivated Medical Receptionist/PA to join our busy team. The Devonshire Clinic is a private dermatology clinic situated in the centre of the Harley Street Medical district in London. Our team of highly experienced dermatologists provide specialised treatment solutions across our three core specialities -...

  • Clinic Coordinator Medical Pa

    7 months ago

    London, United Kingdom Compass Associates Full time

    Clinic Coordinator / Medical PA - Leading Aesthetic Clinic £30,000-£35,000 plus Commission & Additional Company Benefits Central London Full-Time, Permanent Immediate Start Available The Client Compass Associates are proud to working with a leading Aesthetic Clinic, located in Central London, who are currently in search for an experienced Clinic...

  • Administration Assistant

    7 months ago

    London, United Kingdom The London Clinic Full time

    Administration Assistant (PA to Senior Theatre Management Team) We have an exciting opportunity for an experienced Administration Assistant to join our Theatres team here at The London Clinic. Based our main hospital site in London, near Regents Park, you will work closely with our Theatres Management team by being the lead for administration and...

  • Clinical Care Coordinator

    1 month ago

    London, Greater London, United Kingdom Park Medical Clinic Full time

    We are a specialist audiology company operating across London, recognised as the capitals leading provider of ear wax removal services.The Park Medical Clinic is looking for a highly skilled and dedicated Clinical Care Coordinator to join our dynamic team. The successful candidate will play a key role in providing high-quality microsuction ear wax removal...

  • Clinic Coordinator

    7 months ago

    London, United Kingdom The MOLE Clinic Ltd Full time

    **Job Title**: Clinic Coordinator **Starting Salary**: £28,000 plus Monthly Bonuses (around £2,500 pa) **Experience**: experience in customer facing role is essential, in private healthcare setting desirable **Start Date**:mid June **Introduction**: Are you passionate about healthcare and looking for an opportunity to make a difference? The Mole...

  • Medical Pa

    1 day ago

    London, United Kingdom Artemis Recruitment Full time

    **Medical PA - Psychiatry Clinic - West London** **Duties & Responsibilities of the Medical PA** - You will be responsible for ensuring doctors have all relevant patient specific documentation in a timely manner and in advance of consultations - Dealing with inbound and outbound phone calls - Supporting 2 of the doctors within a dedicated workstream. -...

  • Medical PA

    1 month ago

    London, United Kingdom Knightsbridge Recruitment Full time

    A warm, welcoming and well-established private medical practice based in South West London is looking for a professional and highly organised Medical PA to join their team.We are looking for someone with brilliant people skills, empathy and discretion to provide the following support:Answering callsBooking appointmentsPrepping referral lettersCoordinating...

  • Medical Pa

    7 days ago

    London, United Kingdom Your World Healthcare Full time

    **Band 4 Medical PA** My client is currently recruiting experienced Medical PA/Secretaries with knowledge of mixed medical terminology to provide support to the consultants, clinical nurse specialist and members of the multi-disciplinary team to assist in the smooth, efficientand effective running of the service. **Location**: South...

  • Medical Pa

    5 days ago

    London, United Kingdom Great Ormond Street Hospital NHS Foundation Trust Full time

    Are you looking for a challenge in a friendly and exciting team within one of London's leading Children's hospital. The Brain Directorate at Great Ormond Street Hospital is seeking to recruit an experienced Medical PA to join the Neurology, Epilepsy and Neurophysiology team. The post currently offers part time working and providing you with career...

  • Medical Clinic Receptionist

    3 days ago

    London, United Kingdom Park Medical Clinic Full time

    **Main responsibilities will include**: - **Meeting and greeting patients.**: - **Reminding patients of their appointments.**: - **Courtesy and follow up calls with customers to request feedback**: - **Ensuring necessary consent forms/paperwork are completed correctly**: - **Taking payments and updating the bookkeeping system with patient payment...

  • Senior Medical Expert

    2 weeks ago

    London, Greater London, United Kingdom Triple West Medical Full time

    Triple West Medical has been entrusted by an NHS Trust in the West of England to recruit a Consultant Gastroenterologist on either a substantive or 12-month NHS fixed-term basis.This is an exceptional opportunity for a medical professional to join a high-performing and clinically driven acute hospital. The trust offers a wide range of clinical services,...

  • Senior PA and Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Halcyon Partners Limited Full time

    Halcyon Partners Limited, a respected leader in the industry, is currently looking for a highly skilled Senior PA and Coordinator to join their Richmond-based team. This outstanding opportunity offers a salary range of £42,000 - £50,000 per annum, making it an attractive option for ambitious professionals seeking a challenging role.We are seeking an...

  • Clinic Coordinator

    7 months ago

    London, United Kingdom London Lauriston Clinic Full time

    **Responsibilities** - Lead administration function within the clinic. - Secretary to MAC/Board of Directors/CEO as and when required. - HR Liaison within the clinic. - Purchase of clinic equipment. - Manage the clinic's complaints procedure. - Liaise with consultants to ensure quality care for patients. - Implement and enforce clinic policies and procedures...

  • Medical Secretary/pa

    1 day ago

    London, United Kingdom BSR Health Full time

    **Medical Secretary/PA** **Central London - On Site** **_up to £33,000_** We have just registered an exciting opportunity for a Medical Secretary to join an expanding team specialising in ENT out of their Harley Street site. Working with two consultants, you will be responsible for providing medical and administrative support for all aspects of the...

  • Clinic Coordinator Woodgreen

    6 months ago

    London, United Kingdom Thérapie Clinic Full time

    Beauty Therapist - Clinic Coordinator - Starting from £12 - Uncapped commission We want you to do your best work at therapie so we hire for Talent and grow and development our people as the company continues to grow **Why work for us?** - Attractive Salary - Uncapped commission on-target earnings are around £/€175 per week, but with our uncapped...

  • Clinic Coordinator

    7 months ago

    London, United Kingdom Thérapie Clinic Full time

    Clinic Coordinator - Stratford - Starting from £12 - Uncapped commission We want you to do your best work at therapie so we hire for Talent and grow and development our people as the company continues to grow **Why work for us?** - Attractive Salary - Uncapped commission on-target earnings are around £/€175 per week, but with our uncapped structure the...

  • Senior Medical Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Hca Cancer Network Full time

    Job Title: Senior Medical CoordinatorHCA Healthcare UK is seeking a highly skilled Senior Medical Coordinator to join our Float Team based in Central London. As a Senior Medical Coordinator, you will be responsible for ensuring the continued provision of high-quality secretarial and administrative support to consultants across various specialties. Your...

  • Clinical Governance Coordinator

    1 month ago

    London, Greater London, United Kingdom The London Clinic Full time

    Key ResponsibilitiesAs a Clinical Governance Coordinator, you will play a critical role in maintaining accurate records of medical professional credentials. You will ensure that all data is up-to-date and comply with GDPR regulations.You will also support regular meetings with our Medical Director and Divisional Clinical Directors, and provide collated...

  • Clinical Service Coordinator

    2 weeks ago

    London, Greater London, United Kingdom The London Clinic Careers Full time

    About The London Clinic CareersWe are seeking a dedicated Clinical Service Coordinator to join our team at The London Clinic Careers. In this role, you will play a critical part in ensuring the smooth delivery of clinical services and supporting the overall success of our organization.Key Responsibilities:To coordinate and manage the delivery of clinical...

  • Clinic Coordinator Hammersmith

    7 months ago

    London, United Kingdom Thérapie Clinic Full time

    Coordinate Excellence! Clinic Coordinator **Location**: Hammersmith **Salary**: £13.01- £14.56 Welcome to Thérapie Clinic, where our mission is to "Aspire to change people's lives", one transformation at a time. We are more than just a medical aesthetics clinic; we are a community driven by our core values of empowerment, disruption, and growth. With...