Band 3 Portering Team Leader

5 months ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
Working a rotating pattern five days over seven and responsible for the daily supervision and the efficient and effective delivery of the Portering service to the standards set by the Foundation Trust. This is through the daily compilation of duty rotas and the efficient distribution of staffing resources to all areas as required. Post holder will need to ensure effective communications are maintained between the Portering service, its staff, and patients; leading by example to motivate the team in delivering quality standards.

Please read JD & PS fully.

**Main duties, tasks & skills required**:
1.To work a rotating shift pattern to delegate daily areas of work to staff through the completion of duty allocation rosters; ensuring adequate staffing levels are provided to all areas of the Trust by the effective use of all available resources within the agreed budget.

2.To ensure all staff know their duties and have the sufficient skills, training and materials to complete these to a high standard within their allocated areas.

3.To be one of the portering numbers on the 'shop floor'; monitoring departments and areas serviced by the porter department; ensuring the efficient delivery of duties to the agreed quality standards and in accordance with Standard Operational Procedures.

4.To actively contribute to the portering department's management team; helping produce and deliver rectification plans (where required) or new protocols needed to meet changing demands.

5.Ensure the accurate recording and interpretation of activity data through the electronic porter allocation system.

6.Ensure department guidelines such as dress code and infection control procedures are followed at all times.

Please read full JD & PS

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Basic Education to Senior School Level.
- Successful completion of aviation fire training, including both theoretical training and hot fire training, on a regular basis to retain a certificate of competence.
- Numerate and literate.
- Certificate in or evidence of working towards first line supervisory management or willingness to achieve

**Desirable**:

- Full Driving Licence

**Experience**:
**Essential**:

- Supervisory experience

**Desirable**:

- Experience of working within the NHS.
- Portering experience.

**Additional Criteria**:
**Essential**:

- Ability to analyse and resolve staff shortage problems
- Demonstrate flexibility to the needs of the service
- Ability to deploy team of porters, prioritise urgent requests and deploy staff rotas
- Good communication skills, both written and verbal.
- Ability to Implement change in the delivery of portering services and recommend change in service delivery.
- Management Knowledge
- Punctual
- Flexible working hours
- Enthusiastic
- Must be physically fit to move trolleys and chairs as required
- Ability to work shifts
- Reliable

**Desirable**:

- Experience of working within the NHS.
- Portering experience.

**Disclosure and Barring Service Check**:

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