Cancer Support Worker, Band 4- Thirlestaine Breast

3 months ago


Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

Provide telephone advice and refer on or signpost to other sources of support. - Communicate and signpost to appropriate needs related information. - Guide people through the use of self-assessment resources. - To utilise verbal and non verbal communication skills to effectively communicate with patients, their families and carers.

This may include patients/carers who may or may not have barriers to communication for example, language through cognitive or physical impairment. - Deliver Personal Care and Support Assessments and the development of a Personalised Care and Support Plan - Implement, monitor and review the Care Plan with the patient and carer, in line with standard operating procedures and protocols and modify as appropriate. - Evaluate outcomes of care delivery as appropriate. - Identify indicators of need or changes in need through telephone contact and respond appropriately.



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