Customer Experience Advisor

6 months ago


Chester, United Kingdom Page Personnel Full time

Central Chester
- Exciting Opportunity

**About Our Client**:
Regional not for profit organisation with an exciting future. There is a lot of growth currently and now is a very exciting time to be a part of that. A big focus on supporting surrounding communities and ensuring that the company values are at the forefront of everything they do.
- Guide and support customers through different services
- Identifying, and scheduling appointments as required.
- Dealing with all ownership queries
- Complaints, providing a solution where possible
- Record all customer interactions in detail
- Be proactive and have the ability to problem solve.

**The Successful Applicant**:
**What's on Offer**:

- Competitive Salary
- A generous 25 days holiday - not inc bank holidays (increasing to 28 days after 4 years with this company, plus up to 3 days volunteering per year)
- Hybrid model (3 days office 2 days working from home)
- Free parking
- Enhanced maternity and adoption package
- Study support
- Team building days
- Cycle to work scheme

** plus many more benefits



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