Customer Advisor

5 months ago

Chester, United Kingdom Optigram Full time

Eyemazy is an international franchise that creates stunning iris photos of our customers eyes. Within just a few minutes we turn this characteristic feature into a personal piece of art. Customers can choose between different sizes, materials as well as various customizations and effects. We are excited to launch our newest shop in Chester - the first in the UK

We are looking for a fun, outgoing, confident individual to come on board and help us share the wonders of Eyemazy

As a part time customer advisor, you will guide our customers through the Eyemazy journey, and help them pick what is right for them and their home

This role is to work 2 full days - Saturdays and Sundays 10-5 both days.

**JOB TITLE- Customer Advisor**

RETAIL JOB PURPOSE- Facilitating the sale of products or services in an Eyemazy retail shop. Stocking, organizing, presenting, marketing, and selling goods to our customers in the store and over the phone.

**RETAIL JOB DUTIES**
- Taking photos of customers eyes using the dedicated Eyemazy equipment
- On site editing and printing (knowledge will be gained during a dedicated training)
- Processing of online orders using the Eyemazy system
- Opening the store at the beginning of operating hours and closing it at the end of operating hours
- Identifying products for customers and making sure they found what they were looking for
- Operating a POS terminal
- Cleaning and maintaining the store & monitoring inventory
- Deferring to store management when a customer issue proves too difficult to handle alone
- Following all Eyemazy related SOPs
- Engaging in appropriate behaviour at all times, representing the business in a positive light
- Completing tasks as delegated by a superior

**RETAIL SKILLS AND QUALIFICATIONS**
- Friendly & communicative character
- Team Player
- Attention for details
- Quick in comprehension of new technologies / workflows
- Image editing (photoshop) and photography experience are beneficial
- Experience in sales and dealing with customers
- Confident with all platforms of social media - we create ALOT of content
- Cashier/POS Experience
- Punctuality and a sense of order
- Independent & reliable way of working
- Great English speaking / understanding skills (other foreign languages are an advantage)

**Job Type**: Part-time

**Salary**: From £10.00 per hour

Schedule:

- Day shift

Application question(s):

- Are you fully flexible to work 4 full days out of 7 days of the store being open?

Work Location: In person

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