Housing Options

4 months ago

London, United Kingdom Aatom Recruitment Full time

Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a **Housing Options & Homeless Prevention Officer** on an initial 9 months contract with the possibility of further extension.

**Responsibilities and Duties**
- To ensure that potentially homeless clients are given advice and assistance including those in housing need to whom the client has no legal obligation to provide emergency accommodation to claim housing and other welfare benefits available to them with the aim of preventing or delaying homelessness, including the use of discretionary hardship payments (DHP).
- To actively manage case work in accordance to expected standards of timeliness and quality and to adhere to agreed procedures at all times, including maintaining a high standard of accurate written records and reports. effective record keeping
- Be knowledgeable and up to date with housing legislation, policy, procedures, case law and Codes of Guidance to ensure statutory requirements are consistently met.
- Represent the service at meetings, case conferences and on committees/bodies as required.
- To contribute to preparing and implementing the housing strategy, homelessness strategy, rough sleepers’ strategy, allocations policy as it relates to housing need, and to undertake projects related to the development of the service area.
- To undertake investigations into complaints and Members Enquiries and ombudsman enquiries as required. Ensure corporate standards are met consistently, including complaints and Members Enquiries.

**Requirements**:

- Hold an appropriate qualification in a relevant field: NVQ, Diploma, relevant degree or relevant experience
- A good standard of education with English & Maths GCSE grade A-C or equivalent
- Ability and willingness to participate in a rota system for the Emergency Out of Hours Housing Service, offering housing advice and sourcing emergency accommodation, if required
- Experience of working in a front facing team interviewing and assessing clients with a need for assistance.
- Experience of working on defined operational projects, working to tight deadlines and objectives with minimum supervision.

**Salary**: £21.93-£27.38 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: PK-RQ961939

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