Volunteer Coordinator

3 months ago

Harrogate, United Kingdom Artizan International Full time

Job Overview:
We are seeking a highly motivated and experienced coordinator of Volunteers to join our team. As the VolunteerCoordinator, you will play a crucial role in overseeing and coordinating our volunteer program. This is an opportunity to make a significant impact on our organisation and the disabled community we serve.

**Responsibilities**:

- Volunteer Recruitment, coordination and induction training.
- Liaising with Volunteers about attendance etc., including at events.
- Checking in with volunteers while they're on the premises. Checking they’re doing what’s needed as required & are happy in their work.
- Maintaining volunteer rotas. Café/Kitchen/Craft and Shop from a volunteer perspective
- Producing and maintaining volunteer Roles and Responsibilities
- Managing the Volunteer Handbook documents
- Inputting to Risk Assessment and policies for the different volunteer roles (Not responsible for ownership)
- Maintaining online Volunteer Hub (online volunteer resources)
- Organising volunteer recruitment events and thank you events
- Assisting with fundraising events and other types of events, as required. (To be paid or given time off in Lieu if outside working hours).
- Carryout out DBS checks on new volunteers and ensuring existing volunteers are up to date
- Obtaining references for new volunteers
- Maintaining the volunteer Database
- Getting feedback from volunteers and feedback in terms of why they are stopping volunteering so we can improve how we manage volunteers.
- Interlocking with Leaders in terms of volunteer requirements and task eg; liaising with the Sales and Marketing lead in terms of what volunteers task are needed to be done on a weekly basis. Liaising with Café Manager once a week to try and address volunteer gaps.
- Where there are short notice volunteer gaps/no-shows, you will be required to fill those gaps (for example covering the shop) but we acknowledge this is not always possible.
- Regular volunteer communications in terms of monthly newsletter and regular social media posts.
- Assisting in the recruitment of volunteers for ad hoc requests/ one off events.

**Skills**:

- Strong people skills to effectively plan, execute, and evaluate volunteer programs
- Excellent communication skills, both written and verbal, to effectively interact with volunteers, staff, and community partners
- Proficient in social media management to effectively market volunteer opportunities
- Demonstrated ability to supervise and lead a team of volunteers
- Strong administrative skills to manage volunteer database, track hours, and maintain records
- Experience in fundraising activities to support volunteer programs
- Ability to educate volunteers on organisational goals, policies, and procedures

Join our team and help us make a difference in the lives of those we serve.

You will be joining an organisation that is vibrant, caring, innovative and responsive and you will be playing an important role in enabling us to provide our highly valued services to people with disabilities in Harrogate, Ecuador and Peru.

Benefits include:

- Starting Hourly rate of £10.90 per hour, rising to £11.44 in April
- Induction programme
- Ongoing staff support
- Staff discount in our shop and cafe

**Job Types**: Part-time, Permanent

**Salary**: From £10.90 per hour

Expected hours: 16 per week

**Benefits**:

- Company pension
- Flexitime
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

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