Order Processing Administrator

7 months ago


Harrogate, United Kingdom Marmion Recruitment Full time

We are searching for an **organised **individual with **excellent communication skills **to join **a connected outsourced agency provider as a Order Processing Administrator, **based in **Harrogate.**
- **Up to £25,000 pa**, dependent on experience
- 24 days holiday + Bank Holidays
- **Monday - Friday** (9am - 5pm, some flexibility may be required)
- Excellent Benefits Package (Discounted Gym, 2 paid charity/volunteering days + more)
- **Hybrid Working **(3 days in the office)

**THE ROLE**

As an Order to Delivery Agent in our client’s Business Support Team, you will play a pivotal role in facilitating the seamless and efficient management of vehicle orders on behalf of one of our client's automotive customers. Responsible for overseeing the entire process, from order placement to final delivery, you will work closely with different departments, agents, and customers to guarantee accurate and prompt delivery of all vehicles, while adhering to company policies and FCA guidelines.

**Key responsibilities include**:

- **Managing and processing vehicle orders** by coordinating internally to verity order specifications and pricing.
- Accurately **preparing and processing invoices** in line with established pricing and financial policies.
- Ensuring all necessary **documentation is complete and complian**t in line with industry regulations.
- **Monitoring and tracking** vehicle inventory.
- **Organising vehicle allocations** and **delivery schedules** by coordinating with the logistics team.
- Providing **exceptional customer service** by addressing customer concerns promptly and professionally.
- **Generating accurate reports and updating various systems** to track order statuses, delivery timelines and inventory levels and acting as a point of contact for all parties concerned.

**SKILLS & EXPERIENCE**
- Exceptional verbal and written **communication skills.**:

- Excellent **organisational** skills, with a high level of **attention to detail.**:

- Competent with **Microsoft Excel**.
- An **enthusiastic** and **self-motivated** mindset.
- Capable of **adapting **and **demonstrating resilience** in relation to evolving business requirements.
- Able to **work independently** by using their **initiative **and demonstrating **proactivity.**:

- **Are a UK resident with unrestricted right to work in the UK.**

**OUR CLIENT**

Our client is a leading Brand Experience Agency offering tailored outsourced services to its diverse client base. They are motivated to elevate their clients’ brands through targeted research, strategic workshops, and the creation of digital & physical assets to develop unique customer experiences and propel business growth.

**Job Types**: Full-time, Permanent

Pay: £23,500.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Harrogate, North Yorkshire: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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