Accounts Receivables
6 months ago
For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. As the world’s largest RCO (Research Consulting Organization), ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs.
**Job Description**:
- Take responsibility for developing and maintaining strong relationships with company suppliers, with a view to the timely and successful collection of outstanding invoices.
- Audit billing and customer set-up in Workday.
- Utilize a quick friendly, and customer service-oriented approach in all client communications.
- Establish meaningful relationships with customer AP and Procurement specialists.
- Support sales team by investigating and resolving invoice/payment disputes or errors and develop improvements to facilitate seamless and continuous service moving forward.
- Leverage (at minimum) an intermediate level of Excel knowledge to improve upon and expedite business processes, as well as tasks involved with the reconciliation projects.
- Assist in resolving current invoice disputes and collections as needed.
- Strong customer service orientation - understanding and acting upon differing needs of diverse stakeholders.
- Excellent verbal and written communication skills - must be comfortable calling customers.
- Ability to stay organized and work independently.
- Experience with Workday ERP preferable but essential
- Experience with various VMS systems.
- Expertise in MS Office tools, especially Excel.
- Experience working in a professional services industry a strong plus.
- A minimum of 5 years of related accounting experience
- Attention to detail
- Previous experience working with WorkDay/ERP financials is desired
- Previous experience in a service based business preferred but not required
- Strong organizational skills and experience with fast-paced environment
- Management and leadership skills
- Ability to demonstrate advanced excel skills
- Ability to work independently and part of a group
- We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.
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