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Client Care Assistant

3 months ago

London, United Kingdom Linnaeus Full time

Hours: 42 hour week
- 8 hour shifts and 1 in 6 Saturday mornings.

**Your role and responsibilities**

An opportunity has arisen to join our team at our London team as a Float Client Care Assistant. You will be covering a number of practices in our London region and responsible for ensuring both our clients and patients receive a professional five-star service throughout their time with us.

This role is fast-paced, friendly and fun with no working day the same.
- Liaising with the clients and the clinical staff to ensure effective customer service
- Meeting and greeting clients with an effortless smile
- Booking appointments & diary management
- Taking payment for services and products
- Managing cash, stock and debts
- Opening and closing the practice

**Benefits**
- 5 weeks holiday + bank holidays + Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including:

- Employee assistance program
- Eye care voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme

**About us**

We are a well-established, Royal College of Veterinary Surgeons (RCVS) accredited, small animal primary care practice that covers the locations of London, Hertfordshire, and Cambridgeshire. Alongside all our primary care services we also have four 24-hour continuous care hospitals made up of our highly certified specialists and general practice staff to ensure the highest form of veterinary care for the benefits of pets and clients alike.

At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.