Client Care Assistant
5 months ago
**Client Care Assistant (Veterinary Receptionist)**
**Salary: £**25,290.72** per annum**
**Location**:Village Vet, Queens Park**
**Job Type: Full time, Permanent**
**Hours: 42 hours per week.**
**Shifts**:This is a flexible role so must be available to cover early (from 8am) or late shifts (finish at 7pm), including every other Saturday, 1 Bank holiday per year.**
We have an exciting opening in our Village Vet Client Care team for our Queens Park practice.
In this role, you will work closely with our clinical team to guarantee that our clients and patients receive top-quality service and care.
Your key responsibility will be to ensure that they have a seamless and professional experience with us.
**Roles and Responsibilities**
- Liaising with clients and the clinical team to ensure effective customer service
- Completing various administrative duties for the clinical team and the business
- Promoting our fantastic Healthcare Plan
- Meeting and greeting clients with an effortless smile
- Booking appointments and diary management
- Taking payment for services and products
- Managing cash, stock and client accounts
- Opening and closing the practice
- confident, committed, and able to work well under pressure with exceptional organisational skills.
Our front-of-house teams are the face and voice of our business therefore, this role is extremely valued within the hospital team.
We are seeking a confident, committed individual with exceptional organizational skills who can work well under pressure. This role is fast-paced, friendly, and offers a fun work environment with no two days the same.
**Benefits**
- 5 weeks holiday plus bank holidays and Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- Employer contribution pension scheme
- Wellness program including:
- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme
**About Us**
We are a well-established, RCVS accredited, small animal primary care practice that covers the locations of London, Hertfordshire, and Cambridgeshire.
Alongside all our primary care services we also have a 24-hour continuous care hospital made up of our highly certified specialists and general practice staff to ensure the highest form of veterinary care for the benefits of pets and clients alike.
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