Client Care Assistant

1 month ago


Chiswick Greater London, United Kingdom Illuminate Recruitment Ltd Full time

Client Care Assistant
We are working with an exciting and innovative veterinary specialist who offers an amazing 5* membership subscription. If you are an animal lover with a passion for providing top-notch customer service, then read on because we're on the hunt for two Client Care Assistants to join their amazing team in their newest veterinary clinic

As a Client Care Assistant, you'll greet clients, answer phones with a pleasant attitude, and schedule appointments with the speed of a cheetah. Greet clients and their pets with a warm smile and cheerful attitude.
- Answer phone calls and respond to emails with professionalism and friendliness.
- Provide clients with information about services, treatments, and products.

Pet Advocate:
- Assist pet owners with bookings, ensuring all details are correct and up-to-date.
- Help clients understand treatment plans and follow-up care instructions.
- Handle pet-related inquiries with empathy and expertise.

Maintain a tidy and welcoming reception area.
- Process payments and manage billing with accuracy and efficiency.

Assist with clinic events, promotions, and community outreach activities.

Provide creative solutions to enhance client satisfaction and clinic efficiency.


Animal Lover: A genuine passion for animals and their well-being.

Tech-Savvy: Comfortable using computers, scheduling software, and managing digital records.

Team Player: Willingness to pitch in and help wherever needed.

Daily interaction with adorable pets.
- Growth Opportunities: Continuous learning and professional development.
- Community Impact: Make a meaningful difference in the lives of pets and their owners.

If you’re ready to join a team that’s dedicated to providing outstanding care for pets and exceptional service for their owners, we’d love to hear from you This is a full-time position with a permanent contract, so if you're ready to unleash your potential in the veterinary industry and have a good time doing it, apply now



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