Learning Experience Designer

2 weeks ago

Hatfield, United Kingdom Ocado Group Full time

**Learning Experience Designer | Hatfield | Hybrid (2 days office)**:
**About us**:
Ocado Group's mission is to transform online grocery through cutting-edge technology and automation. Our pioneering Ocado Smart Platfom (OSP), which combines our proprietary end-to-end software systems with our physical fulfilment assets, offers grocery retailers a faster, more flexible, cost-efficient and low-risk way to develop an online grocery business. We currently have partnerships in place with M&S (UK), Groupe Casino (France), Sobeys (Canada), ICA Gruppen (Sweden), Kroger (US), Coles Supermarkets (Australia) and Aeon (Japan) - with plans for future growth. Within Ocado Group sits Technology Operations, whose mission is 'to orchestrate the implementation and ongoing operation of Ocado's platforms globally' In Technology Operations, there is a requirement to regularly optimise processes and procedures, to ensure we are able to adapt to the requirements of the business.

**About the role**:
We are looking for highly creative Learning Experience Designer (LxD/ISDs) to join our newly formed Learning Experience Design Team. You will be responsible for designing competency-based training for our Ocado Smart Platform's (OSP) Materials Handling Equipment (MHE) Installation, Maintenance and Operational Teams

If you are a Learning Designer with a passion for developing engaging learning material to create "Unforgettable Learning Experiences" with a focus on immersive blended learning solutions, we would love to hear from you.

**What you will do**:

- Conduct thorough learning needs assessments and evaluations
- Identify gaps in current learning journeys and recommend appropriate solutions
- Collaborates with Subject Matter Experts and graphic designers to create engaging new online learning experiences
- Break down complex theories and concepts into easily digestible pieces
- Design and develop comprehensive user-centric learning material / products, considering learning objectives, audience needs, and available resources
- Create design outlines and storyboards for learning experiences
- Provide support and consultancy to Subject Matter Experts during all stages of module/course development
- Evaluate and revise learning materials to ensure Ocado maintains excellent quality learning experiences
- Keep up-to-date with new developments, trends and technologies in learning science, learning design, learning insights and instructional design through continuous research to ensure our solutions deliver innovation
- Create and manage content library with clear governance processes including version/change control and new content release plans
- Stakeholder and requirements management for front end interface development

**We'd love to hear from you if you have**:

- Educated up to degree level in instructional design, education, or a related field, or at least three years of professional experience in a Learning Design or Instructional Design post
- Experience in storyboarding, iterating, and prototyping learning experiences
- Experience in writing and editing high-quality communications for a range of audiences
- Demonstrable practical experience of designing effective online/blended learning experiences
- Ability to convey information and ideas to individuals or groups in a manner that demonstrates excellent communication skills
- Strong writing and verbal communication skills
- IT literate - Google Workspace

**Bonus points if you also have...**:

- Experience with design and e-learning tools such as Adobe Creative Cloud and Articulate 360
- Proven ability to administrate Learning Management Systems (LMS) such as Litmos
- Innovative and proactive problem-solving skills with the ability to exercise integrity and sound judgement in complex and ambiguous situations

**What we offer**:
Our employee benefits are designed for you, we care about people and we've ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. Currently, we offer technically stretching work, a competitive salary and;
- A Work from Home policy that sees you in the office typically 40% of your time.
- 30 days 'working from anywhere' policy
- Wellbeing support through Apps and an Employee Assistance Programme
- 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
- Pension scheme (various options available including employer contribution matching up to 7%)
- Private Medical Insurance
- 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete)
- Train Ticket loan (interest-free)
- Cycle to Work Scheme
- Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices
- Opportunity to participate in Share save and Buy as You Earn share schemes
- Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary)

**

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