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Tea Room Supervisor
7 days ago
Job Title: Supervisor
Job Summary:
We are seeking a dedicated and experienced supervisor to oversee the operations of our restaurant's dining area. The supervisor will be responsible for ensuring exceptional customer service, maintaining a smooth flow of service, and managing a team of restaurant staff to deliver an outstanding dining experience.
**Duties**:
- Manage and lead a team of restaurant staff including servers, hosts/hostesses, and bartenders
- Oversee the setup and organization of the dining area to ensure a welcoming atmosphere for guests
- Coordinate with kitchen staff to ensure timely and accurate food preparation and delivery
- Monitor inventory levels and place orders for supplies as needed
- Train new employees on restaurant procedures, customer service standards, and safety protocols
- Handle customer inquiries, feedback, and complaints in a professional manner
- Implement and enforce food safety standards and hygiene practices
- Collaborate with the kitchen team to maintain quality control in food production
**Skills**:
- Strong team management skills
- Previous experience in restaurant or hospitality management
- Knowledge of kitchen operations and food preparation processes
- Exceptional leadership abilities to motivate and guide staff members
- Bartending experience is a plus
- Ability to multitask in a fast-paced environment
- Understanding of food safety regulations and practices
- Culinary background is advantageous
**Job Types**: Full-time, Part-time
Pay: From £12.00 per hour
Expected hours: 30 - 45 per week
**Benefits**:
- Discounted or free food
- Free parking
- On-site parking
Flexible Language Requirement:
- English not required
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Tips
**Experience**:
- Supervising experience: 1 year (preferred)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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