Front Desk Receptionist
2 weeks ago
Reed are pleased to be recruiting for a well-established client who is looking for a Front Desk Receptionist to join their team.
Based in the Newcastle city centre, you will be working in a luxury apartment complex, acting as the first point of contact for all residents.
The role will involve:
- Deliver great customer service strategy and standards
- Increase resident satisfaction with service delivery
- Deliver high-quality resident services
- Work closely with company wide colleagues to ensure excellent customer service
- Encourage and support resident engagement
- Promote the company and build good relationships with external partners
- Sort incoming and outgoing post
- Help organise and attend social events and parties for residents
Working hours are 8am-8pm Monday -Saturday, on shift rotation. This role is full time and includes bank holidays. Salary of £20,000pa
You will:
- Be customer focused and well presented
- Have experience in a reception/facilities role
- Have excellent communications skills
- Be a confident PC user
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