Front Desk Receptionist

2 weeks ago


Newcastle Upon Tyne, United Kingdom Reed Business Support Full time

Reed are pleased to be recruiting for a well-established client who is looking for a Front Desk Receptionist to join their team.

Based in the Newcastle city centre, you will be working in a luxury apartment complex, acting as the first point of contact for all residents.

The role will involve:

- Deliver great customer service strategy and standards
- Increase resident satisfaction with service delivery
- Deliver high-quality resident services
- Work closely with company wide colleagues to ensure excellent customer service
- Encourage and support resident engagement
- Promote the company and build good relationships with external partners
- Sort incoming and outgoing post
- Help organise and attend social events and parties for residents

Working hours are 8am-8pm Monday -Saturday, on shift rotation. This role is full time and includes bank holidays. Salary of £20,000pa

You will:

- Be customer focused and well presented
- Have experience in a reception/facilities role
- Have excellent communications skills
- Be a confident PC user



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