Patient Care Navigator

Found in: Talent UK C2 - 2 weeks ago


Newcastle upon Tyne, United Kingdom The Grove Medical Group Full time

Job summary

We are looking to recruit an enthusiastic individual to join our established team in the role of a Patient Care Navigator. This role will assist our patients by facilitating their journey, help direct them and look at considering more appropriate services. You will be based at our GP surgery and will be the first point of contact for our patients and we would like the individual to always provide a friendly and supportive environment for patient and visitors. This role will mainly be based within our reception team with also a few hours working in the admin team.

Main duties of the job

This role will include

Liaising with patients on the telephone and the front reception desk

Actioning clinical tasks

Workflow incoming mail

Processing repeat prescriptions

Assist the GPs to whilst they are processing patient online triage requests

Associated admin work within the surgery

About us

The Grove Medical Group is a large GP practice in Gosforth with approximately 13000 patients . We are looking to employ a Patient Care Navigator for 37 hours to help provide support to our patients and clinicians. Working Days will be Monday to Friday and hours will be between our opening times of 8am to Job description

Job responsibilities

ROLE REQUIREMENTS Experience of working in a receptionist type role within a GP Surgery or similar healthcare setting is essential. Be able to work as part of a team, to promote good team spirit.Be motivated and able to work independently Good knowledge of admin systems, software programmes.GCSE passes at grade C or above or equivalent experience Good IT skills

This role will include

Liaising with patients on the telephone and the front reception desk

Actioning clinical tasks

Workflow incoming mail

Person Specification

Qualifications

Essential

REQUIREMENTS Experience of working in a receptionist type role within a GP Surgery or similar healthcare setting is essential. Be able to work as part of a team, to promote good team spirit. Be motivated and able to work independently Good knowledge of admin systems, software programmes. GCSE passes at grade C or above or equivalent experience Good IT skills The post holder will ensure that all statutory requirements are met. Demonstrate a high level of communication skills in dealing effectively with patients, carers and other staff members. The post holder will demonstrate good numeracy and literacy skills. To understand the requirements of maintaining confidentiality. To demonstrate a high level of accuracy, presentation of information and attention to detail. To employ a flexible approach to working with the ability to prioritise and organise own time management. To continue with own personal and professional development. Applicant must have the right to work in the UK

Desirable

NVQ level 2 or above qualifications

Experience

Essential

Experience of customer service/admin duties working in a similar background.

  • Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full time

    Working alongside cancer information colleagues you will be expected to support the team by covering other MDT meetings when needed. You will also support and supervise junior staff. Full training will be provided in the Somerset Cancer Register and various e-learning modules on cancer anatomy. Job Purpose Coordinates the site specific MDT meeting Navigates...

  • Care Navigator

    2 days ago


    Kingston upon Hull, United Kingdom Eastgate Medical Group Full time

    CARE NAVIGATOR p/t Process new registrations, deductions, changes of address, updating information on patient medical records. Processing of repeat medication requests. Respond to and action tasks sent electronically on EMIS ensuring these are dealt with in a timely and efficient manner. Promote Emis Access and other online services to patients. Process...


  • Kingston upon Thames, United Kingdom Kingston Hospital NHS Foundation Trust Full time

    An opportunity has arisen for an enthusiastic substantive full-time administrator to join our well-respected ENT Department at Kingston Hospital NHS Foundation Trust as a Band 5 System Patient Pathway Navigator for Head and Neck Cancers. This is an exciting opportunity to support our expanded one-stop service initiative and seek to further strengthen...


  • Newcastle upon Tyne, United Kingdom HWI Staffing Solutions Full time

    **About us** HWI Staffing Solutions is a small business in Newcastle Upon Tyne. We are innovative, supportive and professional. Our work environment includes: - Modern office setting - Food provided **Responsibilities**: - Provide basic patient care under the direction of a registered nurse or physician. - Assist patients with activities of daily...


  • Newcastle upon Tyne, United Kingdom Newcastle Medical Centre Full time

    Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. - Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Administration - To have a thorough knowledge of...


  • Newcastle upon Tyne, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    We are seeking to appoint a committed and enthusiastic Specialist Screening Practitioner to join our team. This is an exciting time to join the team as we continue to implement the national initiative of age reduction in Bowel Cancer Screening. The age range will be reducing to 50 years of age. Lynch syndrome surveillance will also soon become part of the...


  • Newcastle upon Tyne, United Kingdom North East Ambulance Service NHS Foundation Trust Full time

    Here at North East Ambulance Service we have exciting opportunities for Communications Officers to join our Patient Transport Dispatch Team working from our Operations Centre at Newburn. Working within a team who plan and schedule journeys you would be providing a vital link between our Scheduled Care ambulance control and our operational staff.


  • Newcastle upon Tyne, United Kingdom Healthscope Hospitals Full time

    Supportive management and collaborative team culture Mentoring and ongoing professional development Belong to a leading healthcare network in Australia with access to a range of employee benefits and work opportunities nationally across our One-Healthscope family Casual role available with opportunity to cover upcoming maternity leave Our...

  • Care Co-ordinator

    2 days ago


    Barton-upon-Humber, United Kingdom The Central Surgery King Street Barton-upon-humber DN185ER Full time

    **Job Purpose** Care Co-ordinators play an important role within a PCN to proactively identify and work with people, including the frail/elderly and those with long-term conditions, to coordinate and navigate care and support across health and care services**, **making referrals where appropriate.You will focus predominately on patients with dementia or...

  • Senior Health Care Assistant

    Found in: Whatjobs ES C2 - 1 week ago


    Newcastle upon Tyne, United Kingdom Jayco Recruitment Ltd Full time

    Are you a qualified and passionate Senior Health Care Assistant? Join our clients dedicated team in Sunderland.As a Senior Health Care Assistant, you will play a pivotal role in overseeing and enhancing the delivery of care to our residents. Reporting to the Care Manager, you will be responsible for supervising and supporting a team of healthcare assistants,...

  • Registered Nurse

    1 week ago


    Newcastle upon Tyne, United Kingdom Healthscope Hospitals Full time

    Supportive management and collaborative team culture Mentoring and ongoing professional development Belong to a leading healthcare network in Australia with access to a range of employee benefits and work opportunities nationally across our One-Healthscope family Full-time, Part-time and Casual Roles available Are you an ICU or HDU trained Registered...


  • Newcastle upon Tyne, United Kingdom Tame and Wild Full time

    My client is looking for a Veterinary Care Assistant to join their friendly team in Nottingham. This role will be supporting a team of Veterinary Surgeons, Nurses and Patient Care Assistants. - 40-hour week - Shifts between 8-6:30 - Saturday 1:3 (8:30-1) Veterinary Assistant Diploma and experience in this field is required. **Job Types**: Full-time,...


  • Newcastle upon Tyne, United Kingdom FSNE Medical LTD Full time

    **Training can be provided on a salary sacrifice basis** Are you a caring and compassionate individual, motivated to helping others? Are you enthusiastic and keen to develop your skills? Are you able to work under pressure, in time critical and stressful situations? If this sounds like you, keep reading... An exciting opportunity has arisen to work as...

  • Bank Driver

    3 days ago


    Newcastle upon Tyne, United Kingdom Ramsay Health Care Full time

    Job Description Load and transport items to specific/hospitals Collection and return of items from specific locations/hospitals We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay...


  • Newcastle upon Tyne, United Kingdom Primary Health Care Centre Full time

    Administrator/Receptionist job description & person specification Job Title Medical Receptionist/Administrstor Line Manager Practice Manager Accountable to Partners Hours per week to be negotiated Job Summary To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the...


  • Newcastle upon Tyne, United Kingdom Newburn Surgery Full time

    Job description Undertake patient health checks Support the practice nurse with health promotion programmes Carry out baseline observations such as pulse oximetry, blood pressure, temperature, pulse rate, recording findings accurately Facilitate routine and 24-hour BP monitoring, advising patients accordingly Undertake wound care, dressings and other...


  • Newcastle upon Tyne, United Kingdom G &H CARE LIMITED Full time

    Location: UKAre you a compassionate and dedicated nurse looking to make a difference in the lives of patients? We're seeking a skilled Registered General Nurse (RGN) to join our team in Derby.Job Description:As a Registered General Nurse (RGN) at our facility in Derby, you will play a crucial role in providing high-quality nursing care to our patients. Your...

  • Professional Nurse

    Found in: Talent UK C2 - 2 weeks ago


    Newcastle upon Tyne, United Kingdom Mediclinic Newcastle Full time

    MAIN PURPOSE OF JOB To deliver safe, comprehensive and quality nursing care according to the Scope of Practice KEY RESPONSIBILITY AREAS Deliver quality nursing care in collaboration with a multi-professional team Identify, prevent and manage risks to ensure patient safety Facilitate a positive patient experience by creating a conducive...

  • Care Assistant

    4 days ago


    Newcastle upon Tyne, United Kingdom Gainford Group Full time

    CARE ASSISTANT **Covid vaccination is desirable but not essential** JOB SUMMARY The post holder works to provide a supporting service to the person in charge of the shift. Duties are described within the following. Maintaining a safe and homely environment for service users by housekeeping duties in the care areas and prevention of...


  • Berwick-Upon-Tweed, United Kingdom Well Close Medical Group Full time

    An exciting opportunity has arisen for a part-time patient care coordinator working in our busy reception. Working hours on a 2 week cycle shift pattern. Monday to Friday Morning shift 8am—1pm Afternoon shift 1pm—6.30pm alternating weeks. You will also be required to cover some enhanced access hours on a monthly basis. These are paid at an enhanced...