Telephone and Administration Volunteer

4 days ago


South Shields, United Kingdom British Heart Foundation Full time

Telephone and Administration Volunteer Are you calm, collected and happy to chat on the phone?

Join the volunteer team at our store.

With support from the shop team,

you will be the first point of contact for customers,

helping them with any phone or face-to-face enquiries, arranging collections of donations via our local van teams and explaining our Gift Aid scheme.

You will also be using our online collections request system to process online collection booking requests.

British Heart Foundation Volunteer Roles (Homestores)

This is a busy front of house role for those who like to be in the thick of it and makes a huge difference in helping us continue to fund life saving research.

Typical tasks include:

- Dealing with face-to-face, phone and online enquiries, supported by the team
- Reception and front of house duties, helping around the cashier desk
- Completing administration procedures accurately
- Arranging collections of donations via our local van teams

**Job Types**: Full-time, Part-time, Volunteer

**Benefits**:

- Employee discount
- Free or subsidised travel

Schedule:

- Monday to Friday
- Weekend availability

COVID-19 considerations:
All Staff and Volunteers are asked to wear face covering. Store gets cleaned through out the day with Anti Bac cleaner.

Work Location: One location



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