Customer Support Administrator

3 weeks ago


AshbyDeLaZouch, United Kingdom Morgan Parkes Recruitment Ltd Full time

**Job Title: Customer Support Administrator/Sales Support**

**Salary: £22,000 to £25,000**

**Location: Near Ashby de la Zouch**

**Description**:
Our client, a rapidly expanding carrier brokerage which is part of a global network of logistics partnerships based near Ashby de la Zouch, is currently seeking an experienced Customer Support Administrator to join their small, friendly team. This role requires a confident individual who is happy to take responsibility for the smooth running of the office whilst ensuring repeat business by providing top level customer service.

**Key Duties**:

- Liaise with partners/suppliers to resolve client issues
- Track shipments (domestic and worldwide) and informing clients of delivery status
- Booking shipments online
- Arranging carrier collections and imports
- Checking discrepancy shipping reports
- Assist with customer invoicing
- Ordering stationery and client supplies

**Key Skills/Experience Required**:

- Strong written and verbal communication skills
- Team player: with the ability to build relationships with external contacts
- Conscientious with attention to detail
- The ability to multitask
- Problem solving skills
- Excellent telephone manner and administration skills
- Experience in a similar role would be an advantage

This is an excellent role for a competent and experienced Customer Support Administrator/Sales Support looking for a responsible position within a rapidly expanding company. In return you will receive a salary of £22,000 to £25,000 depending on experience, per annum.

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ashby-De-La-Zouch: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 2 years (preferred)

Work Location: One location

Reference ID: MPR00896



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