Customer Support Administrator/sales Support
3 weeks ago
**Job Title**: Customer Support Administrator/Sales Support
**Salary**: £22,000 to £24,000
**Location**: Near Ashby de la Zouch
**Description**:
Our client, a rapidly expanding carrier brokerage which is part of a global network of logistics partnerships based near Ashby de la Zouch, is currently seeking an experienced Customer Support Administrator to join their small, friendly team. This role requires a confident individual who is happy to take responsibility for the smooth running of the office whilst ensuring repeat business by providing top level customer service.
**Key Duties**:
- Liaise with partners/suppliers to resolve client issues
- Track shipments (domestic and worldwide) and informing clients of delivery status
- Booking shipments online
- Arranging carrier collections and imports
- Checking discrepancy shipping reports
- Assist with customer invoicing
- Ordering stationery and client supplies
**Requirements**:
**Key Skills/Experience Required**:
- Strong written and verbal communication skills
- Team player: with the ability to build relationships with external contacts
- Conscientious with attention to detail
- The ability to multitask
- Problem solving skills
- Excellent telephone manner and administration skills
- Experience in a similar role would be an advantage
This is an excellent role for a competent and experienced Customer Support Administrator/Sales Support looking for a responsible position within a rapidly expanding company. In return you will receive a salary of £22,000 to £24,000 depending on experience, per annum.
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