Job Coach
3 weeks ago
We are currently recruiting for an experienced Job Coach to join our clients team. Our client are at the forefront of supporting local communities with innovative solutions to make a positive changes to their lives. They are involved in multiple contracts that aid people with the knowledge, skills and behaviors to enable them to choose the right path and this particular role would be focused on the Restart programme.
This will be a full time, permanent role based in central Birmingham.
**Roles and Responsibilities**:
- Establish personal performance targets, Key Performance Indicators (KPIs), and Customer Service Standards.
- Conduct initial and ongoing assessments of participants to support with their employment needs and develop tailored plans facilitating their goal achievement.
- Manage a caseload of participants utilising diverse coaching strategies to equip them with the necessary skills, techniques, confidence, and motivation for securing employment.
- Engage with employers to identify fitting job opportunities for individuals on your caseload, acting as a liaison between employers and participants to facilitate successful placements.
- Provide ongoing support to individuals who have transitioned into employment to ensure their long-term retention.
- Fulfill any additional duties relevant to the position's level of responsibility.
- Maintain up-to-date records of customer activities on the companies management system.
**Experience and Skills**:
- Prior experience working on funded programmes supporting people into employment or education e.g. Restart, JETS, Work and Health, IPS etc.
- Experience working in a targeted role where KPIs are measured frequently.
- Strong organisational skills, ability to manage diary booking and manage time efficiently.
- Strong understanding of the welfare and employability sector.
- IT literate, proficient in the use of Microsoft packages and CRM systems.
- Ability to manage a caseload and demonstrate behaviors to influence participants in the right direction.
**S Knights Recruitment are a specialist employability and skills recruitment agency. We recruit for colleges and training providers across the UK.**
**Reference: RA4669**
**Location: Birmingham**
**Salary: £25,000 to £29,000
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