Agile Coach

2 months ago


Birmingham, United Kingdom EE Full time

Agile Coach

**Job Req ID**:19522**Posting Date**:11 Jul 2023**Function**:Brand and Marketing**Location**:Snowhill, Birmingham, United Kingdom**Salary**:Competitive with great benefits**London, Birmingham or Bristol**

**Hybrid working, 3 days office/2 remote**

**12 month Fixed Term Contract**

**About EE**
- Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us.-
- We’re therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It’s our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.**Why this job matters**
In this role, you'll be responsible for setting up and improving all Agile processes across Base Value and Personalisation.
- You'll live and breath build, measure, learn and you will have a deep relationships with the ScrumMasters and Product Owners. You'll be responsible for making sure that we constantly improve processes to ensure the vehicles of product delivery are faster, so that the team creates the best experiences for our customers and maximises commercial value.
- Acting has an agile evangelist, working with other teams in BT to make sure we integrate our agile ways of working into our non-agile processes, share our best practices and learn from others. You'll act as a coach and mentor to our scrum masters and PO's on their journey to agile marketing,

**What you’ll be doing**
- Responsible for formulating a strategy for the transition from Project based delivery to Product based delivery
- Drive the delivery and implementation of the Agile strategy across the Base Value and Personalisation community.
- Be a role model for agile development within the organisation, ensuring that all stakeholders understand the agile principles and the part they need to play to contribute to successful delivery.
- Ensure all team members maintain a cycle of continual improvement, acting on feedback solicited from stakeholders during the transformation.
- Alignment of new ways of working with existing legacy deliveries outside of Base Value and Personalisation.
- Integrating Agile teams or departments within the wider processes of a predominantly non-Agile company, encouraging best practices between different teams
- Supporting teams in overcoming resistance to working in an agile way and measuring the results of transitioning to Agile
- Translating internal Stakeholder's requirements into Development tasks
- Work in collaboration with SA's, DA's and other solution leads to design integrated and seamless solutions
- Work with other Business Analysts and Solution leads to shape decisioning solutions that meet the business requirements
- Work with stakeholders in Commercial, Marketing and assisted channels to design solutions that support business priorities
- Contribute to the Decisioning build, test, measure and learn activities
- Act as early engagement on key projects
- Define the design framework and principles to ensure we leverage the power of decisioning in everything we do
- Understand business need to design brilliant customer and advisor experiences
- Input into VROM impact assessments for all strategic projects
- Provide recommendations on decisioning solutions and produce artefacts including design stories at the appropriate point in the project lifecycle.
- The skills and experience you'll need
- **Coaching** at all levels on how to best work in an Agile way, including taking other stakeholder groups with us
- **Expertise **in agile methodologies across a range of functions (including commercial roles, campaign management, marketing, data and insight)
- Proven experience with working with teams to adapt new mindsets and ways of working
- **Process Improvement**; improves processes and ensures the vehicles of product delivery are faster.
- What's in it for you? What are the benefits?
At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people - whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but - more than that - you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include:

- Competitive salary
- World-class training and development opportunities
- 25 days’ annual leave (not inc


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