Housing Options Officer

2 weeks ago


Remote, United Kingdom Business Smart Solutions Full time

Rate: £23.93 per hour

Term: 3 month+

Hours per week: 37

Location: Remote

**What you'll work on**

Provide advice, information and assistance to applicants who are homeless or at risk of homelessness. Help applicants to explore their housing options and find suitable accommodation that meets their needs. To work with a range of partners and agencies to prevent and reduce homelessness in the community.

**What you'll achieve**

**Advice & Guidance**

**Progress Applications**

Make enquiries and collect all relevant information from the applicant including financial statements or health information and carry out other verification checks as necessary, including authorised communication with statutory and voluntary agencies to support decision making.

**Assessment & Plan**

Carry out an assessment of circumstances and needs to identify what has caused the homelessness or threat of homelessness and the housing needs of the applicant and any support needs to be able to secure and retain accommodation. Following the assessment, create a personalised housing plan with the applicant to help them retain or find accommodation.

**Decision Making**

**Record Keeping**

**Private Rented Sector Access**

Assist applicants to access the private rented sector to prevent or relieve homelessness. Assess applicant’s financial situation and where appropriate, assist them with financial help to secure a tenancy via the Councils bond guarantee or rent deposit scheme.

**Requirements**:
**Who we're looking for**
- Qualification_
- Education qualification to at least A level standard or acquired knowledge to NVQ level 4 and ongoing commitment to continuous professional development and where required will acquire specialist accreditation and skills. Essential
- Knowledge_
- Homelessness legislation. (Housing Act 1996, Homelessness Act 2002, Suitability Order 2012, Homelessness Reduction Act 2017) Desirable
- Landlord and tenant law. Desirable
- Options available to somebody that is homeless or at risk of homelessness. Desirable
- Data Protection. Desirable
- Equality and diversity issues and an understanding of the relevance to a housing advice service. Desirable
- Skills_
- Effective written and verbal communication Essential
- Ability to build and maintain good working relationships. Essential
- Negotiating skills Desirable
- Ability to deal inventively and sensitively with a wide range and spectrum of people in greatly varying circumstances. Essential
- Ability to establish and manage realistic applicant expectations. Essential
- Resourceful, solution focused, persuasive and skilled in overcoming barriers. Essential
- Ability to prioritise workload, manage time effectively and meet deadlines. Essential
- Ability to manage a diverse caseload effectively where detailed and complex investigations are required, working with precision and attention to detail. Essential
- Ability to maintain accurate detailed and timely case notes and other evidence-based records. Essential
- Ability to work as part of a team, be flexible, use initiative and work with limited supervision. Essential
- Good organisational and administrative skills. Essential
- Experience_
- Experience of working within a Housing Options team Desirable
- Experience of working in a housing association, local authority housing department or similar organisation. Desirable
- Experience of dealing with the public and in particular vulnerable applicants Desirable
- Experience of effective partnership working which has led to positive solutions. Desirable
**Equal Opportunities**

Business Smart Solutions are a Recruitment Agency - We hire talented and passionate people from a variety of backgrounds because we want our global worker base to represent the wide diversity of our clients. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're passionate about working for a role in local government and share our company values, we encourage you to apply.

**Benefits**

**What we offer**

We believe employee benefits should go beyond just a free drink or fruit bowl. What’s more, we believe you should get to choose perks that suit your lifestyle. That’s why we’ve partnered up with the global benefits and rewards provider Perkbox, to offer something for all of our people.

Here’s what you can look forward to:
Perks Hub
- Hundreds of global and local perks, available online 24/7
- Free monthly lifestyle perks; such as free coffees, breakfasts, cinema tickets, etc
- Shopping discounts from the biggest brands, all year round
- Save money on everything from the supermarket shop to summer holidays

Wellness Hub
- Easy to follow videos for everything from yoga exercises, to strength training and HIIT workouts
- Mindfulness, meditation and sleep resources, available on all your devices
- Guides to help with everything from anxiety to stopping smoking


  • Asset Officer

    1 month ago


    Remote, United Kingdom Magna Housing Group Full time

    **Asset Officer** **Permanent** **Salary £26,000.00** **plus** **benefits** **37 hours per week** **Home based with some travel to Dorchester/ Somerset** - A great opportunity has arisen for an Asset Officer to join the Asset Investment department at Magna Housing.- You will be an enthusiastic and committed individual and work as part of a...


  • Remote, United Kingdom Fox Morris Group Full time

    **Housing policy and Projects Officer - Fully remote working** **Fox Morris Group** are currently looking for Housing policy and Projects Officer The Contract is **long-term** **£20+ph/ Negotiable depend on experience** **Full time and Part time work Available** **The hiring manager is seeking;** The role will support in the ennoblement of affordable...


  • Remote, United Kingdom O.C.S. Full time

    You will provide Front of House specialist knowledge and proactively offer professional guidance and direction to Operational Teams, so you will need to have experience managing high end hotel or corporate reception services You’ll be confident and experienced forging, developing, and maintaining excellent relationships with teams and clients and...

  • Account Executive

    5 days ago


    Remote, United Kingdom Red Whale Full time

    **Join our amazing team and experience Red Whale!** Red Whale is the home of award-winning medical education. We were born out of the desire to improve the lives of Primary Health Care professionals (GPs, Nurses and Pharmacists) by providing them with evidence-based Courses and resources that contribute to their CPD (Continuous Professional Development),...


  • Remote, United Kingdom Thinking Search Full time

    An excellent opportunity to join a team of employment lawyers and paralegals supporting a well-known PLC organisation. You will have excellent employment law experience, particularly in tribunal litigation. The role is fully remote and working in an in-house environment.Ready to make your application Please do read through the description at least once...

  • Aftercare Officer

    4 weeks ago


    Remote, United Kingdom Stonewater Full time

    **Permanent, Part Time (30 hours per week)** The role of Aftercare Officer sits within our Development directorate and contributes to our ambition to build more homes for people in need as well as providing an excellent customer journey. The Aftercare Officer will deliver a customer led, efficient and professional aftercare service to include the swift...


  • Remote, United Kingdom Capita Full time

    The Capita Local Government, Housing Benefit Overpayment Recovery Team require a Full Time Recovery Officer to assist with meeting targets in respect of the invoicing and recovery of overpaid Housing Benefit. Work Location: Home Based Employment Type: Full Time Work Pattern: 37.5 hours per week - Monday to Friday **Job title**: Overpayment Recovery...

  • Customer Hub Officer

    1 month ago


    Remote, United Kingdom JT Recruit Full time

    Date Posted:April 23rd 2024 - Job Reference:DONUL1 - TypeTemporary - LocationRemote - Salary & Package£15 per hour **Job Title**: Customer Hub Officer - Revenue and Benefits **Location**: Remote **Pay rate**: £15 (PAYE) per hour **Working hours**: 15 hours per week **Assignment Duration**: May - December Are you experienced in processing housing...


  • Remote, United Kingdom Consult International Ltd Full time

    Office Administrator - Part-time, working 100% remotely, flexible hours, competitive rate of pay, working between 10 and 17 hours per week. Essentials: Must be fluent in English (written and spoken). Must have excellent computer skills, must be proficient in WORD and Excel. Must be a good organiser and communicator. Optional experience in Document Control,...


  • Remote, United Kingdom Fox Morris Group Full time

    Benefit Assessment Officers X2 - North Northamptonshire Council (REMOTE/HYBRID WORKING) We are looking for a **Benefit Assessment Officers **you will be based at: **We are currently working with North Northamptonshire Council to help recruit for two Benefit Assessment Officers** Overall purpose of job To administer the Housing and Council Tax Benefit...

  • Grants Officer

    1 month ago


    Remote, United Kingdom Business Smart Solutions Full time

    Our client in London is seeking a Grants Officer on a fully remote basis. This is an initial 3 month contract, working full-time hours, to start as soon as possible. Pay rate is £18.89 (umbrella). **Requirements**: - Experience of Financial Assessments (essential) - A background of working in a Local Authority (desirable) - Revenues & Benefits experience...

  • HR Systems Advisor

    5 days ago


    Remote, United Kingdom Parliamentary Digital Service Full time

    **The Opportunity** Do you want to get involved with the implementation of the HR System? If so we would like to hear from you. You will provide process and systems support to HR colleagues and managers across PDS. This will include - system set up and administration, user support, testing of the system, and working with key stakeholders to set up and...


  • Remote, United Kingdom Coretta Full time

    WFH for Homelessness Prevention Services. Strong s184 decision making skills. Part7, HRA and Preventions experience is essential **Job Types**: Full-time, Temporary contract Pay: £25.00 per hour Expected hours: 36 per week **Benefits**: - Flexitime Schedule: - Flexitime Work Location: Remote Application deadline: 29/08/2023 Expected start date:...


  • Remote, United Kingdom Business Smart Solutions Full time

    **Rate**:£29.56 per hour (umbrella) **Term**:12 Weeks **Hours per week**: 36 **Location**: Remote To develop and deliver specialist support/advice to a Housing Benefit/Council Tax Reduction processing or Housing Benefit overpayment teams. To ensure relevant legislation, regulations and policies are complied with. To monitor and allocate incoming work and to...

  • Customer Hub Officer

    1 month ago


    Remote, United Kingdom OWOA Full time

    **Hub Officer - Revenue and Benefits (Remote)** **Location**: Remote **Key Responsibilities**: - Process, verify, and quality check housing benefit claims in accordance with DWP Housing Benefit Award Accuracy legislation & Guidelines. - Utilize expertise in housing benefit processing to verify income details, capital details, and council tax reduction...

  • Placement Officer

    1 month ago


    Remote, United Kingdom Business Smart Solutions Full time

    **What you'll work on** The Placements and Purchasing Officer will be responsible for managing and monitoring both referrals and contracts in relation to placements provided for Looked After Children and children with multiple and complex needs within Children & Family Services. The post holder will ensure that purchasing is undertaken on the basis that...

  • Property Officer

    4 weeks ago


    Remote, United Kingdom County Rents Full time

    County Private Client are a family owned Temporary Accommodation provider to Local Authorities, Government organisations such as the NHS and other bodies. With over 14 years experience, we are proud of ability to support those in need of safe, secure housing when they need it the most. The Property Officer is at the heart of our Customer Service function....

  • Engagement Officer

    1 month ago


    Remote, United Kingdom Warm Wales Ltd Full time

    Based in Mid Wales, you will focus on helping vulnerable, fuel-poor households, particularly those in poor housing stock with insufficient heating by delivering a range of advice and support interventions that help address these issues. You will be employing a holistic approach that recognises the links between fuel poverty, avoidable health inequalities...


  • Remote, United Kingdom Learning Curve Group Full time

    **Vacancy Name** - Freelance Housing and Property Tutor (CIH) **Vacancy No** - VN3486 **Location City** - Home based **Contract Type** - Associate **Salary Minimum Pounds** - £280 **Salary Maximum Pounds** - £280 **Description** - Learning Curve Group is a national training and education specialist we work with further education providers, employers,...


  • Remote, United Kingdom Cera Care Full time

    **Position**: Service Improvement Officer **Reporting to**: Head of Quality **Contract type**: Full Time, Permanent About Cera Cera’s vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do...