Customs Operations Administrator

4 days ago


Stokesley, United Kingdom Bulk Tainer Logistics Ltd Full time

Bulk Tainer Logistics is a privately owned, fast growing intermodal tank-container logistics company with its headquarters in Stokesley. We arrange bulk liquid transport on a global basis and our customers are at the heart of everything we do. We pride ourselves on exceptional levels of service and quality.

We are looking hard working and motivated people to join our ever expanding family of dedicated staff. Ideally, although not essentially, we are looking for people from the transport sector who understand its fast pace and demands.

**Key Activities & Responsibilities**

**Health And Safety**

Responsible for one’s own, co-workers and stakeholders health and safety.

**Service Delivery**

Achieve this by requesting / gathering / recording / sharing customs documentation and related information between internal teams, customers, suppliers and external customs-related platforms within pre-determined time-frames.

Ensure internal teams and external customers are informed of any impact or changes to their orders as soon as possible and in the case of delays.

**Improvement Planning**

Help the TL design, review and improve standard operating procedures (SOP’s) in line with service-delivery expectations, ensuring all functions and tasks are known, recorded, and covered competently by the team. Target full and documented training for all team members

**Qualifications, Skills and Knowledge (**Essential/Desirable = **E/D*)**
- Excellent communication with both customers and colleagues and the ability to develop relationships both internally and externally. **D**:

- Competent in the use of I.T. system, outlook, excel etc. **E**:

- Some geographical knowledge **D**:

- Reasonable level of mathematics and ability to perform basic calculations **E**

**Experience**
- Previous roles in customer service or within logistics industry **E**:

- Experience of advising and recharge costs **D**:

- History of growing and developing relationships with customers **D**

**Competencies**
- An ability to work well under pressure **D**:

- Communicate with various departments to achieve common goals **D**

**Personal Attributes & other requirements**
- Able to withstand high pressure situations **D**:

- Willing to travel and on occasion, work unsociable hours **E**

**Job Types**: Full-time, Permanent

**Salary**: £18,500.00-£22,500.00 per year

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person



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