Business Support Administrator
7 months ago
Position: Business Support Administrator - Full time 37.5hr pw
Location: Labman HQ, Seamer, North Yorkshire
**Salary**: £23,000 - £26,000 (based on experience)
**Job Opportunity**:
Due to sustained growth Labman are seeking to recruit an enthusiastic, friendly and competent Business Support Administrator to join the team. It is a vital role that enables the business to successfully deliver bespoke laboratory robotic systems to companies and organizations around the world.
**What the Job Involves**:
Although not exhaustive the following are some of the key duties you will assist with:
- Answer, screen and transfer inbound phone calls
- Welcoming and directing visitors/clients
- Organise catering arrangements for visitors as required
- Maintain electronic and hard copy filing system
- Resolve
- Open, sort & distribute incoming correspondence and parcels
- Co-ordinate outgoing mail and parcel deliveries / pick-ups
- Maintaining ordering of stationary and office equipment
- Monitoring and collating documentation in relation to internal procedures / QA audits
- Give new employee / intern / work experience inductions
- Sales administration assistance
- Providing general admin assistance as and when required
- Embody Labman values & behaviours
As well as the above duties, within the initial few months of the role focus will be steered towards the following:
**Training Support**:
- Support and facilitate Area Managers with the creation of training plans
- Developing, maintaining, and overseeing the adoption of the new training scheme
- Writing the supporting procedures
**HR Support**:
- General administrative tasks to support the area
**Company Overview**:
Established for over 40 years, Labman Automation Ltd is an award-winning company with its HQ in North Yorkshire and offices in Bracknell and Liverpool. Labman designs and manufactures bespoke laboratory automation systems for a wide range of industries across the world.
We're a company that prides itself on building strong relationships with our customers and meeting their technological challenges. Our purpose is to enable a world where science is not limited by technology. Our philosophy of engineering excellence is achieved through self-discipline with supportive leadership, sustainable partnerships, and openness. Our company structure encourages involvement and accountability from everyone. This is driven forward with kindness, humour & enthusiasm. This is driven by our core values & behaviours which underpin everything we do:
- ** In it together**: Being a team; a community of mutual support
- ** Excellence**: Working & delivering at the very highest quality
- ** Humility**: Respecting yourself and others
- ** Sustainability**:Recognition that we have an impact on our planet, our company and our community
- ** Fun**: Enjoyment in your work
**Essential Capabilities**:
- A great with good IT and computer skills
- Excellent English literacy skills with the ability to produce accurately written communications
- Self-driven time management skills
- Efficient, methodical and focused approach to work
- Brilliant customer service skills
- Fantastic communication & telephone skills
- Good with names and faces
- Clear and happy intercom voice
- The ability to have a holistic overview of many aspects of the business regarding staff, customers, suppliers, projects and facilities is vita
- Solid problem-solving skills
- Self-motivation and the ability to multi-task demonstrating exemplary organisational skills
**Desirable skills / experience**:
- Excellent presentation skills (weekly staff meetings)
- Previous experience in a similar role
**What We're Offering**:
- 33 days of annual holiday (raising to 38 over 5 years) including public holidays
- Free use of in-house gym, climbing wall and squash court
- Multiple social teams/groups from Photography club to 5 a side. Or the ability to start your own activity
- 5% employer pension contribution paid on full salary with no upper cap
- The ability to forge a long-lasting career at a company that has seen consistent growth year on year. With the chance to grow and flourish in sector that is only expanding
- A culture where you take ownership of your responsibilities and feel part of the company
- Free access to counsellor and psychotherapist
- CPD support and annual subscription to appropriate body covered
- The opportunity to work in the fantastic area of North Yorkshire. Labman HQ is located on the outskirts of the Georgian Market town of Stokesley
- ..and not to mention; free fruit, nice coffee, BBQ's + team events
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