Service Advisor

7 months ago

Crawley, United Kingdom Lookers Plc Full time

OTE: GBP £34,800.00/Yr. Overview:
**Mercedes Benz of Gatwick**

**44 Hours weekly**

**£30,000 per annum**

Lookers Mercedes Benz of Gatwick is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of 5 Service Advisors, 11 Vehicle Technicians and our enthusiastic and friendly Service Manager, Vik Patel.

With ongoing investment in the dealership to transform it into a state-of-the-art showroom, Mercedes Benz of Gatwick is the place to be. Gatwick is a state of the art dealership with exceptional working facilities.

As a Service Advisor at Mercedes-Benz, you will benefit from continuous training opportunities through our in-house brand development, as well as learning from our current Service Manager, Vik Patel.

**Responsibilities**:

- Booking MOTs, services and other repair work for our customers
- Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer
- Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes
- Managing a high-volume of customers daily as well as telephone calls and online booking queries
- Informing customers of turnaround times and ensuring effective communication throughout the time when a customers’ car is in the workshop
- Maintaining accurate customer records, and updating the systems when any bookings have been made

Qualifications:
You must have heaps of energy, a warm personality and a real passion for delivering a first class customer experience each and every time. You will have excellent communication skills and the ability to build rapport easily whilst being able to explain technical information in a way that is clear and concise. Previous experience using Kerridge / ADP would be an advantage, as well as having knowledge of other essential dealer systems.

You will be a great team player but be able to also work independently using your own initiative. We want to hear from you if you have worked in a similar role within the automotive industry and have a passion for customer service and cars

Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus;
- Enhanced holidays that increase with service
- Eligibility to join one of our car schemes
- Critical illness cover after 2 years and Life Assurance
- Smart Health - free access to support 24 hours a day, 365 days a year
- Enhanced paid maternity, paternity and adoption leave

For some roles a company car and additional earning potential through commission or bonus.

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for?

Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

  • Service Advisor

    3 weeks ago

    Crawley, United Kingdom CV-Library Full time

    BODYSHOP CUSTOMER SERVICE ADVISOR   Customer Service Advisor Details Basic Salary:£28,000 - £30,000 Hours:Monday to Friday 8am - 5pm Location:Crawley   New vacancy for a Bodyshop Customer Service Advisor to join a busy accident repair centre. As a Customer Service Advisor, reporting to the Body Shop Manager, the main purpose of...

  • Service Advisor

    6 months ago

    Crawley, United Kingdom Pembrook Resourcing Full time

    **Service Advisor** Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. **The ideal Service Advisor -** - Previous experience in a service role is preferred. - A passion to deliver a high standard of customer service. - An organised individual who can deal with many...

  • Service Advisor

    7 months ago

    Crawley, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Crawley-** Experienced Service Advisor - Franchised Dealership £36,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and warranties. Opportunities for...

  • Service Advisor

    6 months ago

    Crawley, United Kingdom Pybus Recruitment Full time

    **Job Title**:Experienced Service Advisor **Location**:Crawley, West Sussex Basic Salary - Circa £27,000 (depending on experience) + bonus OTE £35,000 Full Time and Permanent - role will involve working Saturdays on a rota Basis Are you an experienced Service Advisor working in the Automotive industry, looking for a change? Our client is an automotive...

  • Service Advisor

    6 months ago

    Crawley, United Kingdom Command Recruitment Full time

    **Service Advisor - Main Dealer, Prestige Dealership** - _**Basic salary up to £32,000 (£36,000+ with bonuses) + benefits.**_ - _**State of the art prestige dealership**_ - _**Great training and progression**_ Our client is seeking an experienced Service Advisor from a motor trade background, preferably from a main dealership to join a growing team. The...

  • Service Advisor

    7 months ago

    Crawley, United Kingdom CCM Garages Full time

    **SERVICE ADVISOR** Position: Service Advisor **Salary**: Up to £25,000 per year Location: Gatwick RH11- Essential that this is commutable Hours: 40 hours per week NO WEEKENDS Holidays: 28 Days per annum (Includes bank holidays) We are currently on the hunt for our newest family member at CCM! The ideal person would either have sales experience and...

  • Service Advisor

    6 months ago

    Crawley, United Kingdom HCP International Full time

    **Category**:Passenger Cars: Service **Location**:Crawley, West Sussex, United Kingdom **Salary**:£25,000 - £30,000 OTE of £40,000 **Job Ref**:1418 **ROLE DETAILS**: We are in search of a **Service Advisor** to join a beautiful automotive service centre based in **Crawley, West Sussex**. **What They Need in You** - Possess a good attitude to learning...

  • Automotive Service Advisor

    7 months ago

    Crawley, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Crawley £33k OTE, (£27k basic)** **Mon - Fri 8am - 6pm, Saturday Rota PAID OVERTIME at time & a half!** Experienced Service Advisor As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works,...

  • Automotive Service Advisor

    6 months ago

    Crawley, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Crawley £35k OTE.** **Mon - Fri 8am - 6pm, Saturday Rota PAID OVERTIME at time & a half!** Experienced Service Advisor As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans...

  • Automotive Service Advisor

    6 months ago

    Crawley, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Crawley £33k OTE, (£27k basic)** **Mon - Fri 8am - 6pm, Saturday Rota PAID OVERTIME at time & a half!** Experienced Service Advisor As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works,...

  • Automotive Service Advisor

    6 months ago

    Crawley, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Crawley £36k OTE.** **Mon - Fri 8am - 6pm, Saturday Rota PAID OVERTIME at time & a half!** Experienced Service Advisor As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans...

  • Service Advisor

    6 months ago

    Crawley, United Kingdom Lookers Full time

    Overview Mercedes Benz of Gatwick 42 Hours weekly  £30,000 per annum Lookers Mercedes Benz of Gatwick is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of 5 Service Advisors and 11 Vehicle Technicians . With ongoing investment in the dealership to transform it...

  • Trainee Service Advisor

    6 months ago

    Crawley, United Kingdom Gatwick Honda Full time

    **Trainee Service Advisor** Gatwick Honda is looking for a Trainee Service Advisor to join our team. As a Trainee Service Advisor you will play a vital role within the dealership being the point of communication between the Technicians and our Customers. To be successful in this role we do not require Automotive Experience, just a passion to provide a 5...

  • Service Advisor

    6 months ago

    Crawley, United Kingdom Lookers Plc Full time

    OTE: GBP £34,800.00/Yr. Overview: **Mercedes Benz of Gatwick** **44 Hours weekly** **£30,000 per annum** Lookers Mercedes Benz of Gatwick is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of 5 Service Advisors, 9 Vehicle Technicians and our enthusiastic and friendly Service Manager, Vik...

  • Service Advisor

    6 months ago

    Crawley, United Kingdom Lookers Plc Full time

    Overview: **Mercedes Benz of Gatwick** **44 Hours weekly** **£30,000 per annum** Lookers Mercedes Benz of Gatwick is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of 5 Service Advisors, 11 Vehicle Technicians and our enthusiastic and friendly Service Manager, Vik Patel. With ongoing investment in...

  • Service Advisor

    6 months ago

    Crawley, United Kingdom Lookers Plc Full time

    OTE: GBP £34,800.00/Yr. Overview: **Mercedes Benz of Gatwick** **42 Hours weekly** **£30,000 per annum** Lookers Mercedes Benz of Gatwick is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of 5 Service Advisors and 11 Vehicle Technicians. With ongoing investment in the dealership to transform it...

  • Customer Service Advisor

    6 months ago

    Crawley, United Kingdom Rapidcare Full time

    **Introduction** We are an independent, family run business based in Manor Royal, Crawley. The business is focused on supplying patients with prescription medical products via the NHS. As one of the Customer Service Advisors, you will be responsible for speaking with NHS professionals and patients, making sure their orders are fulfilled correctly and any...

  • Service Advisor

    6 months ago

    Crawley, United Kingdom Steven Eagell Gatwick Full time

    **Experienced Service Advisor** **Gatwick** Ready for an exciting career? With an award-winning employer? We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand. The Steven Eagell Group is an...

  • Service Advisor

    6 months ago

    Crawley, United Kingdom Gatwick Honda Full time

    At Gatwick Honda we pride ourselves on maintaining very high levels of customer service. With Service and Parts Departments along with New and Used Vehicle Sales this is a very busy Motor Dealership. This is a challenging role where keeping the customer informed and up to date takes priority. You must be fluent in English and have a great personality that...

  • Customer Service Advisor

    6 months ago

    Crawley, United Kingdom Rapidcare Full time

    **About Us** Rapidcare is an independent family run business that have been providing free prescription deliveries for over 40 years. We work alongside the NHS for Stoma Care, Diabetes, Bladder & Bowel Management and are also proud owners of Whiteroseostomy, specialising in swimwear and underwear for ostomy patients. **About the role** The role of...