Telesales Advisor
6 months ago
**It’s your time to shine.**
**Integrated Office Systems - Telesales Advisor (Outbound).**
We're on the hunt for a **Part-Time Telesales Advisor** (16 hours a week minimum) to bolster up our Sales team and perfect our customer offerings. Your mission? Spread the word about Xerox Products & Services along with general office supplies far and wide. Get ready to wow customers, reel in new leads, and set the stage for our Sales dream team to work their magic with our fantastic product range
You will be supported along a learning path to develop your knowledge of Xerox products and services as well as having access to an established customer database to make outbound calls. We have a collaborative and supportive approach at IOS and we want to offer a **long term career pathway** as our business continues to grow. A program of online and in person development opportunities are available and initial induction training will be provided by the Sales Team.
**Your responsibilities**:
- Outgoing calls to reel in those golden opportunities.
- Accurately maintain, update CRM.
- Book pre-qualified appointments with potential clients to discuss our products/services.
- Collaborate with your team to explore your customers journey.
- Brainstorm and team up with co-workers on all things sales-related.
- Stay updated with emerging technologies, industry trends, and best practices to enhance and further your knowledge ready to flourish within your role.
- Provide exceptional customer-focused response to enquiries.
- Support colleagues when needed in other departments to ensure excellent customer service is provided throughout IOS.
**What we need from you**:
- Must have at least 3 years’ experience within a TeleSales role
- Familiarity with the North East major towns/cities and industrial estates.
- An analytic mind.
- Superb phone skills and a knack for building rapport with clients, while liaising with colleagues and bosses at any level.
- Initiative-taking and customer-oriented mindset, with a dedication to providing exceptional customer experience
- It would be an advantage to have proven telesales experience, but not essential. As long as you have the motivation to succeed
- Experience of CRM systems would be an advantage, again not essential.
- Proven successful track record within a TeleSales Role
**A brief statement of why you feel you would be an ideal new colleague**
**Who are we?**
At IOS, we are all about wowing our customers with the highest quality flexible and dynamic document technology and office solutions, in the North-East and beyond With 30 years proven reliability and trusted reputation we continue to be a Xerox Premier Partner which means the products, services, and document solutions we provide to our customers enhances their business with innovative, transformational technology. Can you see yourself as part of our Sales Team in Teesside? We're on the lookout for professionals who can crack problems, think sharp, and charm clients over the phone. What are you waiting for?
**Job Type**: Part-time
Pay: Up to £26,000.00 per year
Expected hours: No less than 16 per week
**Benefits**:
- Company pension
- Health & wellbeing programme
- On-site parking
Schedule:
- No weekends
Supplemental pay types:
- Bonus scheme
- Commission pay
Work Location: In person
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