Insurance Claims Handler

6 months ago


Guildford, United Kingdom Insure Recruitment Full time

Are you a passionate and experienced claims handler looking for a new challenge? Do you enjoy providing exceptional service to high-net-worth individuals?

If so, then I have a fantastic opportunity for you with a leading international broker based in Surrey We are recruiting for a proactive, empathetic. highly organised, and client-centered Claims Handler to join their dynamic team.

In this role, you will be responsible for handling claims for High Net Worth (HNW) and Ultra High Net Worth (UHNW) individuals, ensuring a smooth and efficient process from start to finish. You'll build strong relationships with your clients, understanding their specific needs and exceeding their expectations.

Here's what you'll be doing:

- Assisting HNW and UHNW clients with submitting valid insurance claims.
- Driving claims settlements, and negotiating effectively to achieve the best possible outcome for your clients.
- Liaising with clients, insurers, loss adjusters and other relevant parties to ensure claims are settled efficiently.
- Keeping clients informed of progress throughout the claims process.
- Ensuring all claims records are complete and up to date.
- Maintaining excellent relationships with clients, colleagues and suppliers.

To be successful in this role, you'll need:

- Excellent communication and interpersonal skills to build rapport with clients at all levels.
- A strong work ethic and a commitment to providing exceptional customer service.
- The ability to work independently and manage multiple priorities effectively.
- A meticulous eye for detail and a commitment to accuracy.

The company offers a competitive salary and benefits package, including:

- Minimum of 25 days holiday (with the option to purchase additional days)
- Defined contribution pension scheme with employer contributions
- Life insurance, income protection, and health benefits
- Three paid volunteering days to give back to your community
- Employee Stock Purchase Plan and Share Incentive Plan
- Discounted gym memberships, season ticket loans, and access to voucher programs
- Critical illness cover and emergency backup childcare
- And much more

**Job Types**: Full-time, Permanent

Pay: From £26,000.00 per year

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free or subsidised travel
- Health & wellbeing programme

Schedule:

- Monday to Friday

**Experience**:

- Claims Processing: 2 years (required)

Work Location: In person


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