Claims Handler

3 weeks ago

Guildford, United Kingdom Gallagher Full time

About Us:
Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

**Responsibilities**:

- Manage a caseload of claims on a delegated authority basis from cradle to grave.
- Advise and update your clients about relevant events and discussions during their claim. Ensure complete customer satisfaction during what can be a stressful time.
- Regularly assess the status of claims with clients, insurers, and/or their advisors/solicitors, including updating and informing them of any additional information acquired during the claims process.
- Offer appropriate technical advice to clients throughout the duration of the claim.
- Encourage, show compassion, and effectively balance your client’s expectations.
- Ensure your market, insurance, legislation, and other technical knowledge is developed and maintained.
- Run claims efficiently and keep the system updated with all relevant information.
- Ensure that claims statistics are accurate and produced in accordance to SLAs.
- Meet with clients on a quarterly basis either in London / Chelmsford to sustain strong rapport and relationship.

Qualifications:

- Previous experience handling Commercial Claims (Property/Liability/Casualty).
- Cert CII/ Dip CII (Chartered Insurance Institute) qualification desirable and educated to GCSE standard or equivalent.
- Previous experience within the insurance industry and expert claims handling focus within commercial claims.
- Strong client service drive along with forward planning and analytical skills.
- Exceptional communications skills, task focused, and keen to develop your career.
- Eligible to work in the UK.

**Compensation and benefits**

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the **minimum core benefits** you’ll get, depending on your job level these benefits may improve:

- ** Minimum of 25 days holiday,** plus bank holidays, and the option to ‘buy’ 5 more days
- ** Defined contribution pension scheme, **which Gallagher will also contribute to
- ** Life insurance,** which will pay 4x your basic annual salary, which you can top-up to 10x
- ** Income protection**, we’ll cover up to 50% of your annual income, with options to top up
- ** Health cash plan or Private medical insurance**

Other benefits include:

- Three fully paid volunteering days per year
- ** Employee Stock Purchase plan**, offering company shares at a discount
- ** Share incentive plan**, HMRC approved, tax effective, stock purchase plan
- Critical illness cover
- Discounted gym membership, with over 3,000 gyms nationally
- Season ticket loan
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase
- Emergency back-up family care
- And many more

Additional Information:
**Gallagher is Disability Confident Committed.** We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

If this sounds like somewhere you’d like to join, we'd love to hear from you

  • Delegated Authority Claims Handler with HNW Household claims

    4 weeks ago

    Guildford, United Kingdom Insure Recruitment Full time

    Are you an outstanding, dynamic and experienced claims handler looking for a rewarding new challenge that will allow you to fully unleash your drive and passion for providing exceptional client service?Then dont miss this one-of-a-kind opportunity for a talented, client-focused, proactive and highly organised claims handler to join a leading Surrey-based...

  • Insurance Claims Handler

    1 week ago

    Guildford, United Kingdom Insure Recruitment Full time

    Are you a passionate and experienced claims handler looking for a new challenge? Do you enjoy providing exceptional service to high-net-worth individuals? If so, then I have a fantastic opportunity for you with a leading international broker based in Surrey! We are recruiting for a proactive, empathetic. highly organised, and client-centered Claims Handler...

  • Claims Handler

    4 weeks ago

    Guildford, Surrey, United Kingdom MPJ Recruitment Ltd Full time

    Claims Handler - High Net Worth Monday-Friday This will be a hybrid working role, with 1x/week in the office. Do you have experience dealing with high net worth / private clients? Are you looking for a new opportunity working for a global business with superb progression opportunities up for grab? If so, please keep reading on as our High Net Worth team are...

  • Claims Handler

    4 weeks ago

    Guildford, Surrey, United Kingdom MPJ Recruitment Ltd Full time

    Claims Handler - High Net Worth Monday-Friday This will be a hybrid working role, with 1x/week in the office. Do you have experience dealing with high net worth / private clients? Are you looking for a new opportunity working for a global business with superb progression opportunities up for grab? If so, please keep reading on as our High Net Worth team are...

  • Claims Handler

    4 weeks ago

    Guildford, Surrey, United Kingdom MPJ Recruitment Ltd Full time

    Claims Handler - High Net Worth Monday-Friday This will be a hybrid working role, with 1x/week in the office. Do you have experience dealing with high net worth / private clients? Are you looking for a new opportunity working for a global business with superb progression opportunities up for grab? If so, please keep reading on as our High Net Worth team are...

  • Claims Handler

    1 month ago

    Guildford, Surrey, United Kingdom MPJ Recruitment Ltd Full time

    Claims Handler - High Net Worth Monday-Friday This will be a hybrid working role, with 1x/week in the office. Do you have experience dealing with high net worth / private clients? Are you looking for a new opportunity working for a global business with superb progression opportunities up for grab? If so, please keep reading on as our High Net Worth team are...

  • Claims Handler

    4 weeks ago

    Guildford, United Kingdom MPJ Recruitment Ltd Full time

    Claims Handler - High Net WorthSalary DOEMonday-FridaySurreyThis will be a hybrid working role, with 1x/week in the office.Do you have experience dealing with high net worth / private clients?Are you looking for a new opportunity working for a global business with superb progression opportunities up for grab?If so, please keep reading on as our High Net...

  • Claims Handler

    4 weeks ago

    Guildford, Surrey, United Kingdom MPJ Recruitment Ltd Full time

    Claims Handler - High Net Worth Salary DOE Monday-Friday Surrey This will be a hybrid working role, with 1x/week in the office. Do you have experience dealing with high net worth / private clients? Are you looking for a new opportunity working for a global business with superb progression opportunities up for grab? If so, please keep reading on as our High...

  • Claims Handler

    4 weeks ago

    Guildford, Surrey, United Kingdom MPJ Recruitment Ltd Full time

    Claims Handler - High Net Worth Salary DOE Monday-Friday Surrey This will be a hybrid working role, with 1x/week in the office. Do you have experience dealing with high net worth / private clients? Are you looking for a new opportunity working for a global business with superb progression opportunities up for grab? If so, please keep reading on as our High...

  • Claims Handler

    4 weeks ago

    Guildford, Surrey, United Kingdom MPJ Recruitment Ltd Full time

    Claims Handler - High Net Worth Salary DOE Monday-Friday Surrey This will be a hybrid working role, with 1x/week in the office. Do you have experience dealing with high net worth / private clients? Are you looking for a new opportunity working for a global business with superb progression opportunities up for grab? If so, please keep reading on as our High...

  • Claims Handler

    1 month ago

    Guildford, Surrey, United Kingdom MPJ Recruitment Ltd Full time

    Claims Handler - High Net Worth Salary DOE Monday-Friday Surrey This will be a hybrid working role, with 1x/week in the office. Do you have experience dealing with high net worth / private clients? Are you looking for a new opportunity working for a global business with superb progression opportunities up for grab? If so, please keep reading on as our High...

  • Trainee Loss Adjuster

    4 weeks ago

    Guildford, United Kingdom Brook Street Full time

    Are you are a Claims Handler with a property claims background? Are you interested in using this experience to train as a loss adjuster? Our established client has a unique opportunity within their Agriculture & Rural Team, who are based in the South London/Guildford area, dealing with a wide range of claims coming from the rural community. With your...

  • Insurance Surveyor

    3 weeks ago

    Guildford, United Kingdom Rotate Full time

    This is an excellent opportunity for an experienced **Insurance Surveyor** with an insurance industry background that reside in following locations**:Essex**, **Kent, Surrey** and **Yorkshire.** You will be expected to assess damage for buildings insurance claims to determine whether claims should be accepted or declined. Then you will have to verify the...

  • Personal Injury/clinical Negligence Underwriter

    3 weeks ago

    Guildford, United Kingdom Insure Recruitment Full time

    An exciting opportunity has arisen for an individual to join our client's Underwriting team as a Personal Injury/Clinical negligence Underwriter. Our client is a market-leading national firm of underwriters, specialising in legal expenses insurance (LEI). They work in partnership with leading UK law firms, providing innovative solutions to ensure they are...