Customer Service Advisor
3 weeks ago
**Online Navigator - Customer Service Advisor**
We are delighted to be recruiting for new colleagues to join our online sales department for our exciting next phase of growth in the online car sales market.
You do not necessarily need to be from a car sales background, or have industry knowledge, but you will need exceptional communication skills, and great customer service skills
**Main duties of the role include**:
- Responding to online and inbound telephone leads, using a consultative approach to guide prospects to an appointment.
- Information gathering on a customer’s requirements and processing into a sales tracking platform
- Delivering maximum customer service and uphold our commitment to delivering a great customer experience during their sales journey
- Driving appointments for our sales teams from inbound enquiries
**Experience and skills**:
- A tenacious attitude and the drive to succeed within a fast-paced environment
- A high level of ‘will and want’ for a successful sales career
- Sales experience advantageous but not essential
**Required attributes**:
- Ambitious self-starter, driven to succeed
- Flexible working hours to work within our weekly shift pattern, including weekends.
- Excellent interpersonal and communication skills
- Great telephony skills
- Professional standard of presentation at all times
- Administration skills - organised and accurate
- Ability to meet deadlines and work comfortably under pressure
- You must work well with all peers and be a team player
- You should be self-motivated and driven
**ONLY CV'S WITH A COVERING LETTER WILL BE CONSIDERED**
Work Remotely
- No
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
Work Location: In person
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