Customer Service Advisor

3 weeks ago


Bristol, United Kingdom red recruitment Full time

Red Recruitment is seeking confident and friendly individuals to take on the role of a Customer Service Advisor in Avonmouth. This is a fantastic opportunity to join the UK's leading supplier of catering equipment. Working for a responsible and sustainable business, you will join a team of people who believe in delivering a great customer journey

Package and Benefits of a Customer Service Advisor:

  • Salary: £11.58 per hour
  • Hours: Monday - Friday, 8.15am - 5.00pm
  • Contract: Temporary to Permanent, 38.75 hours
  • Location: Avonmouth
  • Liftshare scheme
  • Amazing progression scheme
  • Fantastic attendance allowance which can mean up to 4 additional days annual leave or a cash bonus
  • Performance-related bonuses
  • Huge discounts on a full range of products

Key Responsibilities of a Customer Service Advisor:

  • Receiving inbound phone calls from new and existing customers to help with their queries
  • Providing excellent product knowledge and advising customers with the most suitable deals to suit their requirements
  • Managing customers' expectations
  • Having great conversations and generate fit for purpose solutions for customers
  • Organising deliveries for customers, ensuring accuracy at all times
  • Dealing with complaints in a professional manner

Skills and Experience of a Customer Service Advisor

  • Previous experience in a customer facing role, i.e., retail or hospitality
  • Previous call centre experience is desirable but not essential
  • Excellent communication skills and a confident telephone manner
  • Ability to build and maintain customer relationships
  • Passionate about delivering the best customer experience

If you're interested in this role as a Customer Service Advisor in Avonmouth, please apply now

Red Recruitment (Business)



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