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Reception/administrator

2 months ago

Warrington, United Kingdom Connexus Health and Rehabilitation Full time

**Job description**

Legal Receptionist

**ABOUT KLS LAW**

Areas of Work:

- Motor Accident Claims
- Personal Injury
- Clinical Negligence

At KLS Law we recognise that our customers approach us for our expertise and ability to deal with any claim or matter efficiently, putting their interests first at all times. We understand how as a business we need to be flexible to our clients and customers, showing our availability and support always. Striving for customer excellence, we work to our best abilities and provide the service required.

**The Role**:
This is an integral part of the business and this is often the first point of contact to both internal and external clients. Maintaining a professional and friendly manner is essential as this role involves dealing with people at all levels.

**Duties include**:

- Providing full reception duties
- Meeting and greeting clients
- Answering the telephone
- Typing as and when required for various staff
- Dealing with enquiries
- Liaising with all departments
- Administration support to other departments as required
- Dealingwith post and DX
- Filing, support, photocopying and typing
- Any otad hoc duties

**Skills Required**:

- Excellent customer service skills, providing reception duties
- High level of attention to detail
- Organised and logical approach
- Excellent verbal and written skills
- Interpersonal skills with customer service orientation
- Team player
- Good IT skills, MS (Training on internal systems will be provided)

**Personal Attributes**:

- Excellent communication & interpersonal and time management skills
- Clear confident telephone manner
- Self-motivated, flexible and adaptable attitude
- Takes a proactive approach to solving people and customer problems
- Attention to detail maintaining accuracy at all times
- Friendly responsive and flexible attitude
- Ability to multitask whilst working under pressure
- Organised and methodical approach to work
- Polite helpful manner
- Excellent time management
- Understands the importance of confidentiality

**Benefits**:

- life Assurance
- On-site parking
- Discounted physio and sports massages
- Company events & social hours
- Casual dress Friday
- Cycle to work scheme
- Tech scheme
- Staff referral scheme
- Subsidised gym membership
- Pensions scheme
- Flu and eye test vouchers
- 22 days holiday plus bank holidays

Work Location: One location

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