Front of House Co-ordinator 27k West London

3 weeks ago


Fulham, United Kingdom Lamb Personnel Ltd Full time

Our client an upmarket private medical practice based in West London has a requirement for a Front of House Coordinator to join the team.
and engage with them calmly, in a prompt manner. This role will include face to face and telephone interactions mostly, with some online communications.
It's important that you have previous client / customer-facing experience, however, it would be ideal (although not necessary) if you have previous medical /patient experience also.
The right person for this position needs to have strong time management skills, with the ability to seamlessly schedule and follow up on existing patient treatment plans, and clearly communicate with the team, on proposed treatments, pricing etc. There willalso be some interaction and engagement with external suppliers with light management of the relationships.

**Summary of the skills and experience required / but not limited to**
- Organised, calm, professional with good time-management skills
- Driven and confident approach when engaging in conversation
- Ability to build relationships and overcome obstacles reliably and takes the initiative
- Good communicator, both face-to-face and written
- Enjoys meeting people and dealing with patient queries
- Experience in maintaining patient record systems
- Excellent English / Polished Communicator
- Enjoys working in a team


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