Social Media Advisor

5 months ago


Belfast, United Kingdom Webhelp Full time

**Marketing & Communications**

**Location**
- Belfast, United Kingdom***

Job Title:
Social Media Advisor

**Job Description**:
Our Social Support Game-changers will be immersed in virtual reality worlds, aiming to enhance seamless VR experiences.

These game-changing careers will be permanently site based, at our Belfast VR Hub (BT1 3NR). We offer a salary of £23878.40 per annum + additional perks and company benefits to help support your unique lifestyle.

**What you will do in this role**

Our team connects and engages with users on a global scale, via a range of communication channels, to provide support on an array of innovative VR technologies and products.
- Working as part of a dynamic, team-focused environment, you will help drive User satisfaction by:

- Provide resolutions to general or individual users.
- Help identify opportunities to reduce customer effort.
- Constantly monitoring social media, forum channels and product review platforms.
- Providing engagement activity support.
- Create and promote engaging responses that encourage participation.
- Develop user-generated content.
- Actively working to identify and implement opportunities to cross leverage self-service content across digital channels.

**Your qualifications**

Concentrix is a great match if you:

- Have professional experience or an indepth understanding of social media support
- Fluent in English (B2 CEFR level)
- Have the availability to work 5 days per week, between 8am - 10pm
- Typing speed 55 WPM and accuracy of 95%

**Career growth and personal development**

This full-time position is a great opportunity to expand your career and experience the power of what’s next while developing “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

**Experience the best version of you**

**Concentrix is an equal opportunity employer**

**Location**:
GBR Belfast - Maysfield

Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the **Job Applicant Privacy Notice for California Residents



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