Branch Assistant
3 months ago
Job Title: Branch Assistant
Role Type: Permanent / Part Time - 18 hours per week
Location:Market Harborough
Our client has a new opportunity for a part time Customer Services Assistant to work in their busy branch in Market Harborough.
Key Responsibilities:
- Deliver exception customer service
- Deliver competent till management service
- Demonstrate a full knowledge of the clients products (full product training will be provided)
- Ensure that correct policies, processed and procedures are followed at all times
- Take ownerships of your training and development and proactively drive this
- Commitment to the business objectives and contributing to these accordingly
- Provide help and support to customers and colleagues where required
Ensuring the customer journey results in good customer outcomes
- Security of customer data
- General administration
Key skills
- Good customer service skills gained in a customer facing role
- High levels of accuracy and numeracy
- Flexible & adaptable
- Sense of community
- Passionate about what you do
This is an 18 hours per week contract. Tuesday Thursday, Friday 9am - 3:30pm (1/2 hr lunch). Saturdays are on a rota basis, 8.45am-12.15pm
One Saturday per month is spent working in Market Harborough, while all other Saturdays are paid travel days.
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