Branch Coordinator
3 weeks ago
**Branch Coordinator**
**Full Time - Permanent**
**Location: West Putney**
**100% Office Based**
**Monday - Friday**
**Salary: £26,000**
**Start Date: ASAP**
**Benefits Including; Gym Membership Discounts, Cycle to Work Scheme, Discounts on The Highstreet, Life Assurance + Many More**
**Branch Job Purpose**:
To help your branch achieve its targets by providing an efficient, responsive and customer focused administration service to the sales and lettings teams.
You will achieve this by ensuring branch administration is completed accurately, in a timely manner and to a consistently high standard in line with company policy and procedures and all relevant regulatory and legal requirements.
Additionally, you will ensure that you consistently meet and, where appropriate exceed any KPIs assigned to you by your Branch Director or your Regional Office Coordinator.
**Responsibilities of a branch coordinator include**:
- Prepare valuation packs
- Use and maintain CRM where required
- Produce and issue all necessary paperwork for clients and solicitors
- Ensure all compliance procedures are met
- Communicate with third party companies
- Communicate with the Accounts department for payments
- Provide high levels of customer service
- Support sales and lettings negotiators, and branch directors
**Professional Skills & Experience**:
- Has a track record of success in an administrative role
- Has an understanding of the regulatory framework the business operates in and ideally has some experience of working within it.
- Numerate and is able to check that fees and rent have been calculated correctly.
- IT literate - Word, Excel and experienced in using a relevant estate agent's customer information system e.g. Openhouse and RADAR and maintains expertise in its use.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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