Band 4 - Vascular Studies Patient Navigator

2 weeks ago


London, United Kingdom Royal Free London NHS Foundation Trust Full time

The post-holder will provide administrative support to the Vascular Studies Department. This involves working closely with patients, the Vascular Studies team members and other colleagues within the hospital including other healthcare scientists, doctors, nurses, allied health professionals, and patient pathway navigators. The post-holder will be a key part of a team ensuring an efficient, high quality and timely service is provided.

Core duties will include receiving patients as they arrive, escalating emergency patients to vascular scientists, booking appointments, ascertaining infection status and travel requirements of inpatients before requesting patient portering, and offering other similar administrative support in a fast patient turnover environment. The post-holder will act as the first point of contact for all patients in the service, navigating patient pathways and playing an important role in auditing the quality and performance of the service. They will also conduct quality improvement projects relevant to the role.

The vascular studies unit has a strong team ethic at its core, with an ethos of patient centred care. The continued professional and personal development of staff is highly valued, and all staff are encouraged to contribute to identifying and implementing service improvements.

Core duties will include receiving patients as they arrive, escalating emergency patients to vascular scientists, booking appointments, ascertaining infection status and travel requirements of inpatients before requesting patient portering, and offering other similar administrative support in a fast patient turnover environment. The post-holder will act as the first point of contact for all patients in the service, navigating patient pathways and playing an important role in auditing the quality and performance of the service. They will also conduct quality improvement projects relevant to the role.

Please see the attached job description and person specification for more detail on this role.



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